What does "Proceed if This Action Fails" do?

What Happens If You Choose "Proceed if This Action Fails" in Konnectify?

 The "Proceed if this action fails" option in Konnectify ensures that your workflow continues even if a specific action encounters an error. 

This feature is useful when certain steps are not critical to the overall process and should not cause a complete workflow failure.

How Does It Work?

• If an action in your workflow fails (e.g., an API call, database update, or third-party integration), Konnectify will skip the failed action and proceed to the next step.

• This prevents the entire workflow from stopping due to a single failure.

• The system logs the failure, allowing you to review and troubleshoot it later.

When to Use This Option?

 ✅ When the action is non-critical and should not block the rest of the workflow.
 ✅ If you want error tolerance in your automation.
 ✅ When dealing with third-party integrations that may occasionally fail.
 ✅ To improve workflow reliability by preventing unexpected halts.

Example Use Case

• Suppose you have an automation that sends an email and then updates a database.

• If the email fails to send and you have enabled "Proceed if this action fails," the system will still update the database instead of stopping the workflow.

What Happens If You Don’t Enable This Option?

• The entire workflow will stop if the action fails.

• No further steps will be executed.

• You may need to manually restart the workflow after resolving the issue.

How to Enable or Disable It?

1. While setting up an action, look for the "Proceed if this action fails" checkbox.

2. Check the box to allow the workflow to continue despite failures.

3. Uncheck the box if you want the workflow to stop when an action fails.

For further assistance, contact Konnectify’s support team.