Liongard + Konnectify

Learn how to integrate and use Liongard with Konnectify to automate IT documentation, monitoring, environment management, and operational workflows across your tools.

What is Liongard?

Liongard is an automated IT documentation and monitoring platform that helps managed service providers (MSPs) and IT teams gain visibility into environments, systems, devices, users, and configurations. It continuously discovers, documents, and monitors IT assets, helping teams detect changes, manage risks, and maintain accurate system documentation.

Why integrate Liongard via Konnectify?

By integrating Liongard with Konnectify, you can automate infrastructure monitoring workflows and eliminate repetitive manual processes without writing code.

Konnectify allows Liongard to connect with your ticketing systems, CRMs, alerting platforms, collaboration tools, and other business applications so that environment updates, alerts, metrics, and system changes flow automatically between systems.

This ensures faster incident response, improved visibility, and a more streamlined IT operations workflow.

What You Can Do with Liongard in Konnectify?

When Liongard is connected to Konnectify, you can build powerful automations such as:

• Automatically create tickets when new alerts are generated in Liongard
• Sync newly added environments, systems, devices, or users to external platforms
• Trigger notifications in Slack, Microsoft Teams, or email when inspectors or metrics are updated
• Automatically create or update launchpoints for inspectors
• Monitor agent or device changes and push updates to asset management systems
• Retrieve environment, system, or user details for reporting or audit workflows
• Automate metric creation, updates, or deletions based on predefined workflows

These automations help reduce manual workload, improve operational efficiency, and maintain consistent IT documentation across connected systems.

Konnectify uses the Liongard API to securely interact with your Liongard account. The API allows external platforms to create, read, update, and manage environments, agents, alerts, systems, devices, launchpoints, inspectors, and metrics programmatically.

• Create, update, and delete environments
• Retrieve environment and agent details
• Manage launchpoints and inspectors
• Retrieve alert task information
• Create, update, and delete metrics
• Fetch system, device, and user information

Liongard supports API authentication using API keys or access tokens generated from your Liongard account.

You can generate API credentials from your Liongard admin settings and use them while creating the connection in Konnectify.

• API access depends on your Liongard subscription plan and user permissions
• Certain actions require valid environment IDs, agent IDs, or launchpoint IDs
• Rate limits may apply depending on your Liongard plan
• Ensure inspectors and launchpoints are properly configured before creating metrics

For detailed API references, request parameters, and response examples, refer to the official Liongard API documentation.

Before creating the workflow, ensure you have:

• A valid Liongard account
• API credentials from Liongard
• Access to the Konnectify platform
• Required admin or API permissions in Liongard
• Permission to create and manage connections in Konnectify

Step 1: Connect Liongard in Konnectify

1. Log in to Konnectify.
2. Click New on the top-right corner and select Connections.
3. Select Liongard.
4. In the Create Connection window, enter the following details:
   • Connection Name
     Enter a name for internal reference, for example: My Liongard Connection.
   • API ID
     Enter the API ID generated from your Liongard account.
   • API Secret
     Enter the API Secret associated with the API ID.
   • Instance
     Enter your Liongard instance (for example: us1).
5. Click Create Connection.

Step 2: Create a New Konnecter

1. Click New on the top-right corner and select Konnectors
2. Choose a trigger app (for example: Liongard, Webhook, or any other connected app)
3. Select the required trigger event (for example: New Environment Added, New Alert Added, Metric Updated, etc.)
4. Choose the Liongard connection you created and click Continue

Step 3: Add and Configure Liongard Action

1. Click Action
2. Select Liongard
3. Choose an action (for example: Create Environment or Create Metrics)
4. Select the Connection and click Continue
5. Fill all mandatory fields such as:
   • Environment ID
   • Agent ID
   • Launchpoint ID
   • Metric details
   • System or User identifiers

Step 4: Value Mapping and Workflow Testing

• Map dynamic fields from the trigger output
• Use static values only when required
• Run the workflow using sample data
• Verify the execution status and response from Liongard

Step 5: Activate Konnector

• Save the Konnector
• Turn the workflow ON
• Perform a real-time test from the trigger source
• Confirm that the data is reflected in Liongard

Automatically Create Tickets from Liongard Alerts

Trigger: New Added Alerts Tasks • Action: Create Ticket in a ticketing system

Use case: Automatically generate service tickets when new alerts are created in Liongard.

• Faster incident response
• Reduced manual ticket creation
• Improved alert tracking

Sync Newly Added Environments to External Systems

Trigger: New Added Environment • Action: Create or Update Record in CRM or Asset Management Tool

Use case: Keep environment records synchronized across business systems.

• Centralized asset visibility
• Reduced duplication
• Improved data consistency

Notify Teams When Metrics Are Updated

Trigger: Metric Updated • Action: Send notification (Slack, Email, etc.)

Use case: Alert teams when key inspector metrics change.

• Proactive monitoring
• Faster troubleshooting
• Improved operational awareness

Automatically Manage Launchpoints

Trigger: New Inspector Added • Action: Create Launchpoint

Use case: Automatically configure launchpoints when new inspectors are added.

• Streamlined inspector setup
• Reduced manual configuration
• Improved deployment speed

Maintain Accurate System and User Records

Trigger: New System Added or New User Added • Action: Sync data to external database or reporting tool

Use case: Keep system and user records updated across platforms.

• Improved audit readiness
• Accurate documentation
• Consistent IT data management

Ready to automate your Liongard workflows?

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