Deactivating users from your Konnectify account ensures better management of team access and security. This guide will help you safely remove a user in just a few simple steps.
Follow these steps to deactivate a user.
STEP 1: Log in to your Konnectify account.
STEP 2: You will land on the home page. You will see three different icons on the left side horizontal bar. Click the third icon, which is “Admin Settings”.
STEP 3: Now, the Admin Settings page has opened. Click on the “Users” option.
STEP 4: Once you land on the Users page. Locate the user you want to remove from the list of users. Click on the three-dot menu (⋮) in the user details bar.
STEP 5: A drop-down box will appear. From that, click “Deactivate”.
STEP 6: A confirmation message will appear. Click “Deactivate” to proceed.
A confirmation message will appear stating that the user has been successfully deactivated, along with a count of 1 in the deactivated users section.
If you have any further issues, contact support for assistance.
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