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             Outreach  +  Konnectify 

            Outreach Integration with Konnectify

            Automate Outreach sales execution workflows with Konnectify. Create and update prospects, accounts, opportunities, tasks, sequences, and reference data while reacting to real-time Outreach webhook events.

            Sales Execution JSON:API OAuth 2.0 46 Triggers 123 Actions

            What is Outreach?

            Outreach is a sales execution platform used by revenue teams to manage prospects, accounts, opportunities, sequences, tasks, email engagement, calls, and related sales activity.

            When connected to Konnectify, Outreach can become a workflow hub for sales operations: route replied mailings, enrich prospects, maintain sequence states, update tasks, and keep downstream systems aligned without manual follow-up.

            New to Outreach?
            Explore Outreach for sales engagement, sequences, prospect management, and revenue workflow execution.
            Explore Outreach
            New to Konnectify?
            Create workflows that connect Outreach to your sales, support, marketing, and data tools.
            Create a Konnectify account
            What you can automate
            •Create and update accounts, prospects, and notes
            •Manage opportunities, stages, roles, and purchases
            •Control sequences, sequence states, and templates
            •Complete, advance, deliver, and log tasks
            •React to real-time mailing, call, task, and record events
            •Lookup records safely with data_found routing

            API & Authentication

            Authentication: OAuth 2.0 authorization code flow

            Konnectify connects to Outreach using OAuth 2.0. During setup, provide the Client ID and Client Secret, authorize Outreach access, and Konnectify handles access token exchange and refresh token renewal.

            JSON:API request requirements
            • Content-Type: application/vnd.api+json
            • Accept: application/vnd.api+json
            • Important: Missing headers may return HTTP 406 Not Acceptable or 415 Unsupported Media Type.
            Important: stable webhook payloads
            Outreach webhook payloads can vary by event type. Konnectify exposes a stable Common Data payload for triggers and recommends following each trigger with the related Get By ID action when full record details are needed.

            How to connect Outreach to Konnectify

            Prerequisites
            • An Outreach account with permission to access the records used in your workflows.
            • OAuth Client ID and Client Secret for the Outreach app connection.
            • Admin approval if your organization restricts third-party OAuth applications.
            1

            Add Outreach to a workflow

            Create or open a workflow in Konnectify, add a step, and select Outreach.

            2

            Authorize Outreach

            Enter the required OAuth credentials and complete the Outreach authorization flow.

            3

            Configure the trigger or action

            Choose the event or operation, then map IDs, attributes, and relationships required by the selected action.

            4

            Test with sample data

            Run a test to confirm the Outreach request succeeds and the response shape matches your workflow needs.

            5

            Activate and monitor

            Turn on the workflow and monitor the first runs, especially webhook deduplication and Get By ID follow-up steps.

            Triggers 46

            Outreach triggers in Konnectify are real-time webhook triggers. The handoff document lists the named events below, each returning a stable Common Data payload with record ID, type, timestamps, event name, delivery time, and job ID.

            Core Entity Triggers 16 triggers
            account.created
            Account Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            account.updated
            Account Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            account.destroyed
            Account Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            prospect.created
            Prospect Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            prospect.updated
            Prospect Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            prospect.destroyed
            Prospect Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            opportunity.created
            Opportunity Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            opportunity.updated
            Opportunity Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            opportunity.destroyed
            Opportunity Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            sequence.created
            Sequence Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            sequence.updated
            Sequence Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            sequence.destroyed
            Sequence Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            task.created
            Task Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            task.updated
            Task Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            task.destroyed
            Task Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            task.completed
            Task Completed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            Messaging Triggers 10 triggers
            mailing.created
            Mailing Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            mailing.updated
            Mailing Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            mailing.destroyed
            Mailing Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            mailing.bounced
            Mailing Bounced

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            mailing.delivered
            Mailing Delivered

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            mailing.opened
            Mailing Opened

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            mailing.replied
            Mailing Replied

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            emailAddress.created
            Email Address Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            emailAddress.updated
            Email Address Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            emailAddress.destroyed
            Email Address Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            Engagement & Recording Triggers 6 triggers
            call.created
            Call Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            call.updated
            Call Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            call.destroyed
            Call Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            kaiaRecording.created
            Kaia Recording Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            import.created
            Import Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            import.finished
            Import Finished

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            Opportunity & Sequence State Triggers 8 triggers
            opportunityProspectRole.created
            Opportunity Prospect Role Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            opportunityProspectRole.updated
            Opportunity Prospect Role Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            opportunityProspectRole.destroyed
            Opportunity Prospect Role Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            sequenceState.created
            Sequence State Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            sequenceState.updated
            Sequence State Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            sequenceState.destroyed
            Sequence State Destroyed

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            sequenceState.advanced
            Sequence State Advanced

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            sequenceState.finished
            Sequence State Finished

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            User Triggers 2 triggers
            user.created
            User Created

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.

            user.updated
            User Updated

            Real-time webhook event. Returns stable Common Data payload; use the matching Get By ID action for full details.


            Actions 123

            Use Outreach actions to create, update, lookup, delete, and control sales execution objects. Lookup actions support resilient routing with data_found so workflows can branch cleanly when a record does not exist.

            Account & Account Note 4 actions
            Create Account

            Creates an Outreach account record using required name and optional account attributes.

            Update Account

            Updates an existing Outreach account by Account ID.

            Create Account Note

            Creates a note associated with an Outreach account.

            Update Account Note

            Updates an existing account note by ID.

            Prospect & Prospect Note 4 actions
            Create Prospect

            Creates a prospect using email and optional contact attributes.

            Update Prospect

            Updates an existing prospect by Prospect ID.

            Create Prospect Note

            Creates a note associated with an Outreach prospect.

            Update Prospect Note

            Updates an existing prospect note by ID.

            Opportunity & Opportunity Prospect Role 4 actions
            Create Opportunity

            Creates an Outreach opportunity with name, stage, amount, close date, and related fields.

            Update Opportunity

            Updates an existing opportunity by Opportunity ID.

            Create Opportunity Prospect Role

            Creates a relationship role between an opportunity and a prospect.

            Update Opportunity Prospect Role

            Updates an existing opportunity prospect role by ID.

            Task & Task Reference Data 6 actions
            Create Task

            Creates an Outreach task with subject, due date, task type, action, and priority fields.

            Update Task

            Updates an existing Outreach task by Task ID.

            Create Task Disposition

            Creates task disposition reference data.

            Update Task Disposition

            Updates task disposition reference data.

            Create Task Purpose

            Creates task purpose reference data.

            Update Task Purpose

            Updates task purpose reference data.

            Sequence & Related Entities 7 actions
            Create Sequence

            Creates an Outreach sequence with name, type, throttling, and other sequence attributes.

            Update Sequence

            Updates an existing sequence by Sequence ID.

            Create Sequence State

            Creates a sequence state relationship for a prospect in a sequence.

            Create Sequence Step

            Creates a step inside an Outreach sequence.

            Update Sequence Step

            Updates an existing sequence step by ID.

            Create Sequence Template

            Creates a template associated with a sequence.

            Update Sequence Template

            Updates an existing sequence template by ID.

            Additional Reference & Engagement Entities 26 actions
            Create User

            Creates a user record using email and optional user attributes.

            Update User

            Updates an existing user by User ID.

            Create Call Disposition

            Creates call disposition reference data.

            Update Call Disposition

            Updates call disposition reference data.

            Create Call Purpose

            Creates call purpose reference data.

            Update Call Purpose

            Updates call purpose reference data.

            Create Email Address

            Creates an email address record.

            Update Email Address

            Updates an existing email address record.

            Create Persona

            Creates persona reference data.

            Update Persona

            Updates an existing persona.

            Create Phone Number

            Creates a phone number record.

            Update Phone Number

            Updates an existing phone number record.

            Create Product

            Creates product reference data.

            Update Product

            Updates an existing product.

            Create Profile

            Creates profile reference data.

            Update Profile

            Updates an existing profile.

            Create Purchase

            Creates a purchase record tied to an account and optional product relationship.

            Update Purchase

            Updates an existing purchase.

            Create Recipient

            Creates a recipient using mailing and email address relationships.

            Update Recipient

            Updates an existing recipient.

            Create Stage

            Creates stage reference data.

            Update Stage

            Updates an existing stage.

            Create Template

            Creates an Outreach template with name, subject, and body fields.

            Update Template

            Updates an existing template.

            Create Compliance Request

            Creates a compliance request record.

            Create Content Category Ownership

            Creates content category ownership mapping.

            Lookup Actions - Get By ID 34 actions
            Get Account By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Account Note By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Call By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Call Disposition By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Call Purpose By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Compliance Request By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Content Category By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Content Category Membership By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Email Address By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Kaia Recording By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Mailbox By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Mailing By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Opportunity By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Opportunity Prospect Role By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Opportunity Stage By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Persona By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Phone Number By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Product By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Profile By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Prospect By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Prospect Note By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Purchase By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Recipient By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Sequence By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Sequence State By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Sequence Step By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Sequence Template By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Stage By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Task By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Task Disposition By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Task Priority By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Task Purpose By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get Template By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Get User By ID

            Retrieves a record by ID and returns record details with data_found: true or data_found: false on 404.

            Delete Actions 27 actions
            Delete Account

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Account Note

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Call

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Call Disposition

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Call Purpose

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Content Category

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Content Category Membership

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Email Address

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Opportunity

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Opportunity Prospect Role

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Opportunity Stage

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Persona

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Phone Number

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Product

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Profile

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Prospect

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Prospect Note

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Purchase

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Recipient

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Sequence

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Sequence State

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Sequence Template

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Stage

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Task

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Task Disposition

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Task Purpose

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Delete Template

            Deletes the specified record by ID and returns success, or data_found: false if the record is not found.

            Sequence Operations 7 actions
            Activate Sequence

            Runs a sequence control operation and returns the updated operation result.

            Deactivate Sequence

            Runs a sequence control operation and returns the updated operation result.

            Finish Sequence State

            Runs a sequence control operation and returns the updated operation result.

            Pause Sequence State

            Runs a sequence control operation and returns the updated operation result.

            Resume Sequence State

            Runs a sequence control operation and returns the updated operation result.

            Activate Sequence Template

            Runs a sequence control operation and returns the updated operation result.

            Deactivate Sequence Template

            Runs a sequence control operation and returns the updated operation result.

            Task RPC Operations 4 actions
            Mark Task Complete

            Runs a task-specific RPC operation such as completion, advancement, delivery, or in-person logging.

            Advance Task

            Runs a task-specific RPC operation such as completion, advancement, delivery, or in-person logging.

            Deliver Task

            Runs a task-specific RPC operation such as completion, advancement, delivery, or in-person logging.

            Log Meet in Person Task

            Runs a task-specific RPC operation such as completion, advancement, delivery, or in-person logging.

            Popular automations

            Here are common Outreach workflows you can build quickly with the available triggers and actions.

            Enrich new prospects before routing

            When a prospect is created, fetch the full prospect details and update related account or downstream routing fields.

            Prospect Created → Get Prospect By ID → Update Prospect

            Create tasks from high-intent replies

            When a mailing is replied to, retrieve the mailing details and create or update a follow-up task for the owner.

            Mailing Replied → Get Mailing By ID → Create Task

            Advance sales execution after task completion

            When an Outreach task is completed, fetch the full task and advance or deliver the next action in the sequence.

            Task Completed → Get Task By ID → Advance Task

            Follow up when a sequence state finishes

            When a sequence state finishes, retrieve the sequence state and create an opportunity, task, or notification for the sales team.

            Sequence State Finished → Get Sequence State By ID → Create Opportunity

            FAQ

            How does Konnectify authenticate with Outreach?
            The connector uses OAuth 2.0 Authorization Code Grant. You provide the Client ID and Client Secret, authorize Outreach, and Konnectify manages token exchange and refresh.
            Are Outreach triggers polling or real-time?
            Outreach triggers in this connector are real-time webhooks. Konnectify receives webhook events and deduplicates them using meta.jobId, with eventName plus data.id as a fallback.
            Why should I use Get By ID after a trigger?
            Webhook payloads are intentionally minimal and stable. Use the matching Get By ID action after a trigger when your workflow needs full attributes and relationships.
            What does data_found mean?
            Lookup and delete patterns use data_found so workflows can route cleanly. If Outreach returns 404, the action can return data_found: false instead of breaking the workflow path.
            Why are JSON:API headers important?
            Outreach expects JSON:API headers on requests. Missing Content-Type or Accept headers can cause HTTP 406 or 415 errors.
            Can I manage sequences and tasks?
            Yes. The connector includes sequence activation, deactivation, sequence-state pause/resume/finish, sequence-template activation, and task RPC actions such as complete, advance, deliver, and log meet in person.

            Ready to automate your Outreach workflows?

            Connect Outreach to Konnectify to keep sales activity, engagement signals, and revenue workflows moving automatically.

            Get started free →

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