Mindbody

Mindbody + Konnectify

Mindbody Integration with Konnectify

Connect Mindbody to Konnectify to automate client management and wellness business operations—keeping your scheduling and client data in sync across your tools.

Clients 2 Triggers 1 Actions

ON THIS PAGE

→ What is Mindbody? → API & Authentication → How to connect → Triggers (2) → Actions (1) → Popular automations → FAQ

What is Mindbody?

Mindbody is a wellness business platform for managing clients and day-to-day operations such as scheduling and client records. When you connect Mindbody to Konnectify, you can automatically keep client profiles up to date across your CRM, marketing, billing, or support tools.

This integration focuses on client lifecycle events (new and updated clients) and client creation—helping you reduce manual data entry and improve data consistency.

New to Mindbody?

Create your Mindbody account and set up your site so you can connect it to Konnectify.

Visit Mindbody →

New to Konnectify?

Build workflows that move data between Mindbody and your other apps in minutes.

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What you can automate

• Sync new Mindbody clients into your CRM or email lists

• Update downstream tools when a client record changes in Mindbody

• Create a client in Mindbody from a form submission or lead capture

• Keep contact fields consistent (email, phone, address) across systems

• Notify internal teams when new clients are added

• Maintain cleaner data by automating validations and enrichment steps

API & Authentication

Authentication used by this connector: Credentials (Site ID + API key + username/password)

Konnectify connects to Mindbody using the credentials you provide in the connection form. Make sure the Mindbody user has appropriate permissions for reading client data and creating clients.

Connection fields you’ll need

Site ID — your Mindbody site identifier.
API Key — key provisioned for Mindbody API access.
App name — the application name registered with Mindbody.
Username and Password — login for a Mindbody user with API access.

What the Mindbody API is used for in this integration

Read client records for automation triggers (new client, updated client).
Create new client records in Mindbody from other systems.

Important: rate limits & plan restrictions

Mindbody API availability and rate limits can vary by plan and environment. If you see intermittent failures, reduce polling frequency, filter at the workflow level, or stagger workloads. If authentication fails, confirm the API key, site ID, and that the user has API permissions enabled.

Official docs: Mindbody Developers Portal

How to connect Mindbody to Konnectify

Prerequisites

A Mindbody account with an accessible Site ID.
A Mindbody API Key and App name (as registered/provided in Mindbody).
A Mindbody Username and Password with sufficient permissions.
A Konnectify account and permission to create/manage workflows.

Add Mindbody to a Workflow

In Konnectify, create a new workflow (or open an existing one).
Click Add step and search for Mindbody.

Authorize via credentials

Select (or create) a Mindbody connection.
Enter your Site ID, API Key, App name, Username, and Password.
Save the connection.

Configure the Trigger or Action

Choose a trigger (e.g., new_client or Updated client) or an action (e.g., Create Client).
Map the fields using data from prior steps (forms, CRM records, etc.).
Optionally add filters/conditions to limit when the workflow runs.

Field mapping tip

Be careful when mapping identifiers (like email/phone). Mismatched formats can create duplicates. If your downstream system is the “source of truth”, consider adding a lookup step (in another app) before creating a new Mindbody client.

Test the Workflow

Run a test using a sample client record.
Confirm Mindbody returns data (for triggers) and that records are created (for actions).

Activate the Workflow

Turn the workflow On.
Monitor the first few runs to ensure the data looks correct.

Triggers 2

This integration includes 2 polling-based triggers. Konnectify checks Mindbody at intervals to detect new or changed records.

Clients 2 triggers

new_client

This trigger fires when a new client is created in your Mindbody system

Updated client

This trigger fires when an existing client is modified in your Mindbody system

Actions 1

Use actions to create or update records in Mindbody as part of a workflow (for example, when a lead becomes a customer).

Clients 1 actions

Create Client

Creates a new client record in your Mindbody system with all necessary information

Add another step in your workflow to enrich or route the client data after creation.

Popular automations

Examples of common Mindbody workflows you can build with Konnectify using the available triggers and actions.

Create Mindbody clients from form leads

When someone signs up in your marketing or intake form tool, automatically create a client record in Mindbody.

Form submission (other app) → Create Client

Notify your team when a new client is added

Keep staff in the loop by routing new client events from Mindbody to Slack/Teams/email (via another app step).

new_client → Send message (other app)

Keep your CRM updated when client details change

When a client is updated in Mindbody, update the same person in your CRM (via another app action) to maintain consistent contact data.

Updated client → Update contact (other app)

Standardize new-client onboarding

Use Mindbody’s new client trigger to kick off a multi-step onboarding: tag the client in other systems, create tasks, and send welcome messages.

new_client → Create task (other app) → Send email (other app)

FAQ

How does authentication work for the Mindbody connector?

The connector uses credential-based authentication: Site ID, API Key, App name, plus a Mindbody Username and Password. Use a dedicated Mindbody user where possible and ensure it has the permissions needed to read and create clients.

Which Mindbody plans are supported?

Support depends on whether your Mindbody account includes API access for your site. If the connection fails or endpoints are unavailable, confirm your plan includes developer/API access and that your API key is active.

Are the Mindbody triggers real-time?

No. Both triggers in this integration are polling-based, meaning Konnectify checks Mindbody on a schedule to detect new or updated clients. If you need faster detection, use shorter polling intervals where available and keep workflows efficient.

How do I prevent duplicates when creating clients in Mindbody?

This connector currently provides Create Client (not an upsert). To prevent duplicates, add a lookup/search step in another system (or a data store) before creating the Mindbody client, and only create when no matching record exists (commonly by email + phone).

What happens if Mindbody rate limits my workflow?

If Mindbody enforces rate limits, you may see temporary errors or retries. Reduce trigger polling frequency, add filters to narrow processing, and avoid running high-volume workflows concurrently. For bulk backfills, stagger runs to stay within Mindbody’s API constraints.

Can I connect multiple Mindbody sites/accounts to Konnectify?

Yes. Create separate Mindbody connections in Konnectify (each with its own Site ID/API key/user credentials) and select the appropriate connection per workflow step.

Does “Updated client” include changes made by staff and clients?

In most setups, the trigger detects updates based on changes returned by the API during polling, regardless of who made them (staff edits, client profile updates, or system updates). If you need to ignore certain changes, add workflow conditions (for example, only sync when specific fields differ).

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