Rupa Health + Konnectify
Rupa Health Integration with Konnectify
Connect Rupa Health to Konnectify to manage practitioners, patients, lab companies, lab tests, order intents, and orders within a unified lab-ordering platform—ideal for healthcare operations and clinical workflows.
Practitioners Patients Lab Companies Lab Tests Order Intents Orders 0 Triggers 13 Actions
What is Rupa Health?
Rupa Health is a unified lab-ordering platform that helps practitioners manage patients and place diagnostic lab orders across a large network of integrated lab companies. Connecting Rupa Health to Konnectify lets you standardize and automate operational tasks—like creating patients, drafting order intents, and syncing order details—across your healthcare stack.
Use this integration to build reliable workflows for clinical operations, patient onboarding, and lab-order lifecycle visibility—without manual copy/paste between systems.
New to Rupa Health?
Create an account and set up your practitioner profile to start ordering labs.
Visit Rupa Health →What you can automate
• Look up the authenticated practitioner profile for routing logic
• Create and sync patient records from your intake system
• Catalog lab companies available for ordering
• Sync lab test catalogs for searchable ordering experiences
• Create and update order intents (draft orders) before submission
• Fetch submitted orders to track status and downstream workflows
API & Authentication
Authentication: OAuth 2.0 authorization
Konnectify connects to Rupa Health using OAuth 2.0. When you authorize, Rupa Health issues an access token to Konnectify so your workflows can perform actions on your behalf. Konnectify does not ask for (or store) your Rupa Health password.
- Authorization endpoint: https://labs.rupahealth.com/oauth/authorize
- Token endpoint: https://api.rupahealth.com/oauth/token
API capabilities enabled by this connector: practitioner identity, practitioner listings, patient management, lab company catalog, lab test catalog, order intent (draft order) creation and updates, and submitted order retrieval.
Note on limits: Rupa Health API access, available resources, and rate limits may vary by plan, environment, or application approval status (this connector is in Beta). If an action fails due to rate limiting, add retry/backoff steps or reduce workflow frequency.
How to connect Rupa Health to Konnectify
Prerequisites
- A Rupa Health account with permission to access practitioners/patients/orders
- A Rupa Health OAuth application (client ID/secret) configured with Konnectify redirect URL
- A Konnectify workspace with permission to create/edit workflows
Add Rupa Health to a Workflow
- In Konnectify, create a new workflow (or open an existing one).
- Click + Add step and search for Rupa Health.
Authorize via OAuth 2.0
- Click Connect (or Add new connection).
- Sign in to Rupa Health when prompted, then approve access.
- Konnectify stores tokens securely so your workflow can run continuously.
Configure the Trigger or Action
- Select the Rupa Health action you want to run (for example, Create Patient or Create Order Intent).
- Map fields from previous steps (for example, patient name, DOB, and identifiers).
- Save the step to validate required inputs.
Important: Order Intents are draft objects. Your workflow can create/update an order intent, but final submission and payment/consents may still need to be completed in Rupa Health depending on your setup and permissions.
Test the Workflow
- Run a test with a non-production patient (recommended).
- Confirm records are created/returned as expected (patient IDs, order intent IDs, order status, etc.).
Activate the Workflow
- Turn the workflow On.
- Monitor task history for errors and tune retries/timeouts if needed.
Triggers 0
This connector currently does not include triggers. You can still build powerful workflows by starting from triggers in other apps (or manual/scheduled triggers) and then using Rupa Health actions to create or retrieve data.
Tip: A common pattern is to trigger from your EHR/CRM/intake form (new patient, appointment booked, payment received) and then create the patient and order intent in Rupa Health.
Actions 13
Use these actions to manage practitioner context, patients, lab catalogs, draft order intents, and submitted orders in Rupa Health.
Practitioners 2 actions
Get Authenticated PractitionerFetches the practitioner profile associated with the current OAuth access token.
List All PractitionersReturns a list of all practitioners that your OAuth application has access to on the Rupa Health platform.
Patients 3 actions
Create PatientCreates a new patient record in Rupa Health and associates it with the authenticated practitioner.
List All PatientsFetches all patient records associated with the currently authenticated practitioner.
Get PatientFetches the full details of a specific patient using their unique Rupa Health ID.
Labs 4 actions
List All Lab CompaniesReturns all 30+ integrated lab companies available through Rupa Health.
Get Lab CompanyFetches full details about a specific lab company available on Rupa Health.
List All Lab TestsReturns all lab tests available on the Rupa Health platform, across all integrated lab companies.
Get Lab TestFetches full details about a specific diagnostic lab test including pricing, specimen type, and availability.
Order Intents 3 actions
Create Order IntentCreates a new order intent in Rupa Health to begin the lab ordering process for a patient. An order intent represents a draft order before it is submitted.
Update Order IntentUpdates an existing order intent in Rupa Health. You can add or change lab tests, update the patient, or modify notes before the order is finalized.
Get Order IntentFetches the full details of an existing order intent, including its current status and associated lab tests.
Orders 2 actions
List All OrdersReturns all lab orders that have been submitted through the Rupa Health platform for the authenticated practitioner.
Get OrderFetches the full details of a submitted order, including all ordered tests and their current status or results.
Popular automations
Patient intake → Create patient in Rupa Health
When a patient is created in your intake/EHR system, automatically create the patient record in Rupa Health under the authenticated practitioner.
New Patient (from another app) → Create Patient
Build a draft lab order → Create order intent
After a clinician selects labs in your internal tool, create an order intent in Rupa Health to start the ordering flow.
Labs Selected (from another app) → Create Order Intent
Update draft order details → Update order intent
If the patient or test selection changes before submission, update the existing order intent instead of recreating it.
Order Draft Updated (from another app) → Update Order Intent
Order tracking sync → List orders and fetch order details
On a schedule, pull recent orders for the practitioner and fetch the full order details to sync status into your CRM, portal, or data warehouse.
Scheduled trigger → List All Orders → Get Order
FAQ
How does authentication work for the Rupa Health connector?
The connector uses OAuth 2.0. A Rupa Health user authorizes Konnectify, and Rupa Health issues tokens that Konnectify uses to call the API. You can revoke access anytime from Rupa Health.
Which Rupa Health plans are supported?
Support depends on whether your account and OAuth application are approved for API access and which endpoints your plan enables. If an action returns a permissions error, confirm API access with Rupa Health support and ensure the authorizing user has the correct role.
How do triggers work for this integration?
This connector currently includes no native triggers (no polling triggers or webhooks). Start your workflow with triggers from another app (EHR/CRM/forms) or a scheduled trigger, then call Rupa Health actions to create or sync records.
How can I prevent duplicates (patients/order intents)?
There is no dedicated “upsert” action in this connector. Use a lookup-first pattern:
- Use List All Patients and match on your internal identifier (or email/name+DOB where appropriate).
- If found, store the Rupa Health patient ID and reuse it; if not found, run Create Patient.
- For drafts, store the Order Intent ID in your system so updates call Update Order Intent rather than creating a new one.
What happens if we hit rate limits?
If Rupa Health responds with rate-limit errors (commonly HTTP 429), reduce concurrency, add delays between catalog sync calls (lab tests can be large), and implement retry with exponential backoff. If you need higher throughput, request limit increases from Rupa Health.
Can I connect multiple Rupa Health accounts or practitioners?
Yes. Create multiple Konnectify connections (each authorized by a different Rupa Health user/account). In your workflow, select the appropriate connection per step, or route to different workflows per practitioner/clinic.
What is an “Order Intent” and when should I use it?
An Order Intent is a draft order used to assemble tests, attach the patient, and add notes before the order is finalized/submitted. Use Create Order Intent when you want to prepare an order programmatically, and Update Order Intent to adjust tests or patient details as your workflow evolves prior to submission.
Ready to automate your Rupa Health workflows?
Connect Rupa Health with Konnectify to streamline patient setup, lab ordering drafts, and order tracking.
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