ActiveCampaign

ActiveCampaign + Konnectify

ActiveCampaign Integration with Konnectify

Connect ActiveCampaign to Konnectify to automate contact management, CRM updates, and marketing operations (lists, tags, notes, deals, tasks, and automations) using real-time webhooks and no-code workflows.

Contacts Lists Tags Automations Accounts Deals Tasks Users Events 2 Triggers 25 Actions

ON THIS PAGE

→ What is ActiveCampaign? → API & Authentication → How to connect → Triggers (2) → Actions (25) → Popular automations → FAQ

What is ActiveCampaign?

ActiveCampaign is a marketing automation and CRM platform used to manage contacts, email campaigns, deal pipelines, and automated customer journeys. By integrating ActiveCampaign with Konnectify, you can sync contacts and accounts, automate list and tag operations, and orchestrate CRM activities (deals, tasks, notes, and automations) across your stack in real time.

This integration is especially useful when you want consistent customer data between tools, fast lead routing, and reliable automation triggers driven by ActiveCampaign events.

New to ActiveCampaign?

Create an account and get your API credentials ready for the connection step.

Visit ActiveCampaign →

New to Konnectify?

Start with Konnectify →

What you can automate

• Create and update contacts, including custom fields

• Subscribe/unsubscribe contacts to lists

• Add/remove tags and enrich segmentation

• Create accounts and associate contacts to accounts

• Create/update deals and attach secondary contacts

• Create tasks/notes and add contacts to automations

API & Authentication

Authentication method: API credentials (Base URL + API Key)

Konnectify connects to ActiveCampaign using your Base URL (your account’s API endpoint) and an API Key (API token). Konnectify securely stores these credentials for the connection so workflows can run continuously.

What the ActiveCampaign connection enables

Contacts: create, update, find, delete, subscribe/unsubscribe to lists, add notes
Segmentation: add/remove tags to contacts
Automations: add contacts to automations and remove automation entries
CRM: create/update deals, attach secondary contacts, and manage deal tasks
Accounts: create, update, find, delete, and associate contacts to accounts
Users & tasks: look up users, create tasks, and find tasks
Event Tracking: whitelist (create) event names for tracking

Important: rate limits & plan availability

ActiveCampaign API availability and limits can vary by plan and region. If your workflow performs many writes (e.g., tags, list subscriptions, and deal updates), consider adding filters, batching in upstream systems, or retry/backoff logic to stay within API limits.

Official docs: ActiveCampaign Developer API Documentation

How to connect ActiveCampaign to Konnectify

Prerequisites

An ActiveCampaign account with API access
Your ActiveCampaign Base URL (e.g., https://youraccount.api-us1.com)
Your ActiveCampaign API Key (API token)
A Konnectify workspace and permission to create/manage connections

Add ActiveCampaign to a Workflow

In Konnectify, open Workflows and click Create workflow.
Select ActiveCampaign as your trigger app or as an action step.

Authorize via Base URL + API Key

Click Connect (or Add new connection).
Enter your Base URL and API Key.
Save the connection. Konnectify will validate and store it securely.

Configure the Trigger or Action

Select the Trigger (e.g., New Contact) or Action (e.g., Create Deal).
Map fields from prior steps (email, name, IDs, list IDs, tags, etc.).
Use lookup actions (like Find Contact Lookup or Find Account) when you need an ID before updating.

Warning Many ActiveCampaign actions require internal IDs (e.g., list ID, automation ID, deal ID). If you only have human-readable values (like list name or deal title), add a lookup step first to fetch the correct ID(s).

Test the Workflow

Run a test using sample data (or trigger a real event in ActiveCampaign).
Confirm the step output contains the expected IDs and fields.

Activate the Workflow

Turn the workflow On.
Monitor the run history for the first few executions and adjust mappings as needed.

Triggers 2

ActiveCampaign triggers in Konnectify use webhooks (event-driven), so workflows can run as soon as events occur in ActiveCampaign.

Contacts 2 triggers

New Contact

Triggers when a contact subscribes to a list in ActiveCampaign.

Contact Unsubscribed

Triggers when a contact unsubscribes in ActiveCampaign.

Actions 25

Use actions to create, update, search, and manage objects in ActiveCampaign—ideal for syncing data, enriching segmentation, and controlling CRM workflows.

Contacts 8 actions

Create Contact

Create a contact in ActiveCampaign, optionally assign to lists and set custom fields.

Update Contact

Update an existing contact in ActiveCampaign, optionally update email, name, phone, and custom fields.

Delete Contact

Delete existing contacts by ID(s). Supports single ID or comma-separated IDs.

Find Contact Lookup

Search for contacts in ActiveCampaign by email, phone, name, or search query.

Add a Note to Contact

Add a note to a contact in ActiveCampaign to track interactions and information.

Subscribe Contact To List

Subscribe an existing contact to a specific ActiveCampaign list (status = 1).

Unsubscribe Contact From List

Unsubscribe an existing contact from a specific ActiveCampaign list (status = 2).

Add Contact to Automation

Add a contact to an automation in ActiveCampaign to trigger automated workflows.

Tags 2 actions

Add Tag to Contact

Add tags to an existing contact. Tags are created automatically if they don't exist. Supports single tag or comma-separated tags.

Remove Tag from Contact

Remove a tag from an existing contact in ActiveCampaign.

Automations 1 action

Remove Contact From Automation

Removes a contact's automation entry. You can provide either the contactAutomation_ID (direct delete) or contact_ID + automation_ID (lookup then delete).

Accounts 5 actions

Add Account

Creates an account in ActiveCampaign. The platform UI fields are generated from the account object .

Update Account

Update the details of an existing account.

Add Contact to Account

Create an account-contact association (AccountContact). ActiveCampaign allows one account per contact; this creates that association and can store jobTitle.

Find Account

Search for an account and check whether it exists.

Delete Account

Permanently delete an account. If the account does not exist, the action returns removed: false so workflows can continue.

Deals 7 actions

Create Deal

Creates a deal with fields such as pipeline, stage, owner, value, status and contact.

Update Deal

Updates fields on a deal such as pipeline, stage, owner, value, status and contact.

Add Secondary Contact to Deal

Creates an association between a contact and a deal as a secondary contact in ActiveCampaign.

Add Deal Task

Creates a new task associated with an existing ActiveCampaign deal.

Find Deal Lookup

Search for deals in ActiveCampaign by title.

Find Deal Owner

Fetches the user who owns the selected deal in ActiveCampaign.

Find Deal Task

Fetches the first task associated with a given deal ID.

Tasks 2 actions

Create Task

Creates a new task in ActiveCampaign, linked to either a Contact or a Deal.

Find Contact Task

Search for a task by its name. If found, the action returns its details without failing the workflow.

Users 1 action

Find User Lookup

Search for users in ActiveCampaign by their email address. Returns user details if found.

Events 1 action

Create Event Name

Creates a new event name (whitelists it) for use in Event Tracking. This is required before tracking occurrences of the event.

Notes 1 action

Add a Note to Contact

Add a note to a contact in ActiveCampaign to track interactions and information.

Popular automations

Examples of common ActiveCampaign automations you can build in Konnectify using the available triggers and actions:

Route new subscribers into a sales pipeline

When a new contact subscribes, automatically create a deal and add a follow-up task for a rep.

New Contact → Create Deal → Add Deal Task

Auto-create and link Accounts for new contacts

On subscription, create an account (company) record and associate the contact to that account for cleaner B2B CRM reporting.

New Contact → Add Account → Add Contact to Account

Tag and segment contacts when they subscribe

Use tags to drive segmentation and downstream automations (e.g., “Lead”, “Webinar”, or “Trial”).

New Contact → Add Tag to Contact → Subscribe Contact To List

Clean up automations when someone unsubscribes

When a contact unsubscribes, remove them from an automation and add an internal note for visibility.

Contact Unsubscribed → Remove Contact From Automation → Add a Note to Contact

FAQ

How does authentication work for the ActiveCampaign integration?

This integration uses Base URL + API Key authentication (API token). You’ll paste your account’s API endpoint and API key into Konnectify when creating the connection.

Which ActiveCampaign plans are supported?

Any plan that provides ActiveCampaign API access can be connected. Availability of specific CRM features (like Deals/Accounts) may depend on your ActiveCampaign plan and configuration.

Are triggers polling-based or webhook-based?

Triggers are webhook-based. ActiveCampaign sends an event to Konnectify, which starts the workflow shortly after the event occurs (for example, when a contact subscribes or unsubscribes).

How do I prevent duplicate contacts?

There isn’t a dedicated “upsert” action in this connector. A common pattern is:

Find Contact Lookup → Create Contact or Update Contact

Use conditional logic in the workflow based on whether the lookup found a contact.

What happens if we hit ActiveCampaign API rate limits?

If ActiveCampaign responds with throttling/rate-limit errors, your runs may fail or be retried depending on your Konnectify workflow settings. Reduce bursts by adding filters, spacing updates, and avoiding unnecessary writes (for example, only update fields when values changed).

Can I connect multiple ActiveCampaign accounts?

Yes. Create a separate Konnectify connection for each ActiveCampaign account (each with its own Base URL and API Key), then select the desired connection in each workflow step.

Why do some actions require IDs (list ID, automation ID, deal ID)?

ActiveCampaign’s API commonly references objects by internal numeric IDs. If you only have a friendly value (like a deal title), add a lookup action (for example, Find Deal Lookup or Find Account) to fetch the correct ID before using update/association actions.

Ready to automate your ActiveCampaign workflows?

Connect ActiveCampaign to Konnectify and orchestrate contacts, segmentation, and CRM actions across your tools.

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