Atlassian Admin
+
Konnectify
Atlassian Admin Integration with Konnectify
Manage your Atlassian organization users, roles, groups, and directory access automatically—streamline onboarding/offboarding,
permissions, and admin operations from one workflow hub.
Users
Groups
Directories
Domains
Organizations
0 Triggers
17 Actions
What is Atlassian Admin?
Atlassian Admin is the centralized console for managing your Atlassian organization—users, groups, roles, domains, and access across
products like Jira, Confluence, and more. Connecting Atlassian Admin to Konnectify lets you automate common identity and access tasks
(such as invites, role changes, and group-based access) from HR, ITSM, or internal systems.
Use this integration to standardize onboarding/offboarding, reduce manual admin work, and keep directory and group permissions in sync
with your source of truth.
New to Atlassian Admin?
Learn about Atlassian organizations, managed accounts, and centralized access controls.
Visit Atlassian Admin →
New to Konnectify?
Create workflows that connect your apps and automate admin operations in minutes.
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What you can automate
- Invite users and grant product access automatically
- Assign or revoke roles for existing managed accounts
- Suspend or restore directory access during offboarding
- Create, delete, and manage groups programmatically
- Control group-level access to products/workspaces
- Audit organization/directory data (users, groups, domains)
API & Authentication
Authentication type: API Key (credentials)
This connector uses an API Key you generate in Atlassian Admin (or an Atlassian admin/API token suitable for organization admin APIs,
depending on your setup). Konnectify stores the credential securely and uses it to authenticate API calls on your behalf.
Supported capabilities (based on available actions in this connector):
- User lifecycle: invite users, grant/revoke roles, suspend/restore/remove users in directories
- Directory reporting: list users, get active user counts
- Group management: create/delete groups, view group details, manage membership
- Access management: grant/remove access to groups
- Org metadata: fetch organization and domain details by ID
Important
Atlassian Admin APIs can be subject to plan restrictions, admin permissions, and rate limits. If you see authorization errors, confirm the
key/token is generated by an org admin and has access to the target organization and directory.
Official docs:
Atlassian Admin APIs
(and related org/user management endpoints).
How to connect Atlassian Admin to Konnectify
Prerequisites
- An Atlassian Organization with admin access
- An API key/token with permissions to manage users/groups in the target org and directory
- Organization ID / Directory ID (as required by the selected action)
- A Konnectify workspace with permission to create/edit workflows
Add Atlassian Admin to a Workflow
- Create a new workflow (or open an existing one) in Konnectify.
- Search for Atlassian Admin and add it as a step.
Authorize via API Key
- When prompted, paste your API Key into the connection field.
- Save the connection and confirm it succeeds.
Configure the Action
- Select the Atlassian Admin action you want to run (e.g., invite user, add to group).
- Provide required identifiers (e.g., organization ID, directory ID, account email/accountId, role/group identifiers).
- Map fields from earlier steps in the workflow (HRIS, IAM, ticketing system, spreadsheets, etc.).
Field mapping caution
Be precise when mapping directory and user identifiers. Using the wrong directory ID or accountId can result in access changes on the wrong account.
When possible, use accountId (stable identifier) instead of email.
Test the Workflow
- Run a test with a non-production user/group first.
- Verify the action completed in Atlassian Admin (user invite, membership, role changes, etc.).
Activate the Workflow
- Turn on the workflow when you’re satisfied with the test results.
- Monitor the first few runs to confirm permissions and mappings are correct.
Triggers
0
This connector currently provides no triggers. Use Konnectify triggers from your HR, IAM, ITSM, or database apps, then run Atlassian Admin actions to apply user/group changes.
Actions
17
Use actions to manage users, groups, directory access, and organization metadata in Atlassian Admin.
Users
7 actions
Invite User to Organization
Sends an invitation email and grants product access to a new user in the Atlassian organization.
Grant User Access
Grants one or more roles to an existing user in the Atlassian organization.
Revoke User Access
Revokes one or more roles previously granted to a user in the Atlassian organization.
Get User in Organization
Returns list of users from a specified directory (optionally filtered by accountId or email).
Get User Count in Organization
Returns the total number of active users for a selected directory in an organization.
Suspend User Access in Directory
Suspend a user's access in a specified directory within the organization.
Restore User Access in Directory
Restores an existing user's access in a specified directory after suspension.
Groups
7 actions
Create Group
Creates a new Atlassian group inside the selected organization.
Delete Group
Deletes an existing Atlassian group from the selected organization directory.
Get Group Details
Fetches metadata and information for the selected Atlassian group.
Get Group Count
Returns the total number of groups present in the selected organization directory.
Add User to Group
Adds an existing user to the selected Atlassian group within the organization directory.
Remove User from Group
Removes an existing user’s membership from the selected Atlassian group within the organization directory.
Grant Access to Group
Grants product or workspace access to the selected group within the organization.
Remove Access from Group
Revokes previously granted product or workspace access from the selected group.
Organizations & Directories
3 actions
Get Organization by ID
Fetches organization information such as name, ID and metadata.
Remove User from Directory
Permanently removes a user from the selected directory in the organization.
Get Domain by ID
Fetches details of a domain inside the Atlassian organization.
Tip: For safer user management, prefer a workflow that first looks up a user (by email or accountId), then applies role/group changes only if the user is found.
Popular automations
Employee onboarding → invite + access
When a new hire is created in your HRIS, automatically invite them to your Atlassian organization and grant initial product roles.
New Employee (HRIS trigger)
→
Invite User to Organization
→
Grant User Access
Team-based provisioning → groups + access
When a user is added to a department/team in your source system, add them to the matching Atlassian group and grant group access to the required products.
User added to Team (source trigger)
→
Add User to Group
→
Grant Access to Group
IT offboarding ticket → suspend access
When an offboarding request is approved in your ITSM tool, suspend the user in the appropriate directory and revoke access/roles.
Offboarding Approved (ITSM trigger)
→
Suspend User Access in Directory
→
Revoke User Access
Directory reporting → user & group counts
On a schedule, pull user and group counts from a directory and send the results to a spreadsheet or reporting system.
Scheduled (Konnectify trigger)
→
Get User Count in Organization
→
Get Group Count
FAQ
How does authentication work for Atlassian Admin in Konnectify?
The connector uses API Key authentication. You paste an Atlassian Admin-compatible API key/token into the Konnectify connection field. Konnectify securely stores it and uses it to sign requests when running actions.
Which Atlassian plans are supported?
Support depends on whether your Atlassian plan includes organization administration features and access to the relevant admin APIs. In general, Atlassian Cloud organizations with admin capabilities can use these actions, but some endpoints may require specific plans or security features (such as managed accounts). If an action fails with “forbidden,” verify your org plan and admin permissions.
How do triggers work for this integration?
This Atlassian Admin connector currently has no native triggers. Start workflows using triggers from other apps (HRIS, ITSM, IAM, webhooks, schedules, database changes), then use Atlassian Admin actions to apply user and group updates.
How do I prevent duplicate users or repeated invites?
Because there is no “upsert” action in this connector, use a lookup-first pattern:
- Run Get User in Organization using email or accountId.
- If the user exists, skip Invite User to Organization and instead run Grant User Access / group actions.
- If the user does not exist, invite them.
What happens if Atlassian rate limits my workflow?
If Atlassian returns rate-limit responses, slow down workflow concurrency and add retry/backoff where available in your workflow design. For bulk operations (e.g., onboarding many users), consider batching via your source system and spacing out invitations/role updates to stay within Atlassian’s limits.
Can I connect multiple Atlassian organizations or admin accounts?
Yes. Create multiple Atlassian Admin connections in Konnectify (one per org/admin key) and select the correct connection per workflow step. This is useful for MSPs or organizations with multiple Atlassian orgs/directories.
What’s the difference between suspending a user and removing them from a directory?
Suspend User Access in Directory is typically reversible and is often used for temporary deactivation or offboarding holds. Remove User from Directory is permanent for that directory context and should be used only when you intend to fully remove the user record from the directory. Align this choice with your compliance, retention, and identity governance requirements.
Ready to automate your Atlassian Admin workflows?
Connect Atlassian Admin to Konnectify to standardize onboarding, access provisioning, and directory operations.
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