G2.com

G2 + Konnectify

G2 Integration with Konnectify

Connect G2 to Konnectify to automate review monitoring and enrich downstream workflows with product, vendor, buyer-intent, and content assets—so your teams can act faster on in-market signals and customer feedback.

Reviews Products Vendors Categories Questions Screenshots Videos Snippets Downloads Discussions 1 Trigger 10 Actions

ON THIS PAGE

→ What is G2? → API & Authentication → How to connect → Triggers (1) → Actions (10) → Popular automations → FAQ

What is G2?

G2 is a software marketplace where businesses collect and showcase customer reviews, publish product content, and capture buyer intent signals from in-market accounts. Integrating G2 with Konnectify helps you route review activity to internal systems, enrich workflows with product/vendor metadata, and operationalize buyer-intent and content insights across your GTM stack.

New to G2?

Create your G2 presence, collect reviews, and publish product assets for prospects researching your category.

Visit G2 →

New to Konnectify?

Build workflows that connect G2 with your CRM, data warehouse, Slack, email, and more—without brittle scripts.

What you can automate

• Monitor new or updated product reviews and route them to internal tools

• Fetch product details to enrich CRM records or reporting datasets

• Retrieve vendor and category metadata for segmentation and dashboards

• Sync Q&A questions into support or product feedback pipelines

• Pull screenshots, videos, downloads, and snippets to power content ops

• Track product discussions and surface trends to marketing and product teams

API & Authentication

Authentication: OAuth 2.0 authorization

Konnectify connects to G2 using OAuth 2.0. During setup, you’ll be redirected to G2 to grant access; Konnectify then receives an access token to call G2 APIs on your behalf. Your G2 login password is never stored in Konnectify.

What this integration can access (high-level)

Products: details, ratings, reviews, snippets, attachments/downloads, discussions
Vendors and categories: lookup by ID
Q&A: question lookup by ID
Media assets: screenshots, product videos, and video reviews
Review monitoring via subscription/read permissions (as enabled in your G2 app scopes)
Identity scopes (OpenID, profile) used for secure authorization

Important: plan restrictions & rate limits

Available endpoints, buyer-intent access, and request limits can vary by your G2 plan and the scopes approved for your OAuth app. If a step fails with permissions or throttling errors, confirm your G2 subscription and OAuth scopes, then retry.

Official docs: see G2’s developer documentation for OAuth and API endpoints. G2 API Docs

How to connect

Prerequisites

A Konnectify account with permission to create Workflows
A G2 account with access to the products/data you want to automate
A G2 OAuth app (Client ID and Client Secret)
Pop-up/redirects allowed in your browser (for OAuth consent)

Add G2 to a Workflow

In Konnectify, create a new Workflow (or open an existing one).
Click Add step and choose G2.
Select whether you’re adding a Trigger (starts the workflow) or an Action (a step in the workflow).

Authorize via OAuth 2.0

Click Connect when prompted.
Enter your G2 Client ID and Client Secret (from your G2 developer settings).
Review requested scopes and approve access on the G2 consent screen.

Configure the Trigger or Action

Choose the G2 event/action you want to run.
Fill in required fields (for example, product IDs for product-related lookups).
Map outputs from prior steps into inputs (e.g., pass a Product ID into “Find Product Reviews”).

Tip

Many G2 “Find …” actions require a unique ID. If you only have a URL or name, add a prior step in your workflow (or use your internal system) to store and supply the correct G2 ID.

Test the Workflow

Run a test to fetch a sample record from G2 (or wait for the next poll cycle for triggers).
Confirm the output fields look correct (IDs, timestamps, review content, asset metadata, etc.).
Validate that downstream steps receive the expected values.

Activate the Workflow

Turn on the workflow.
For polling triggers, allow time for the next scheduled check.
Monitor the run history for the first few executions and refine mappings as needed.

Triggers 1

This integration includes 1 trigger. Triggers run using polling (Konnectify checks G2 on a schedule) to detect new or updated records.

Reviews 1 triggers

New Review Added

Monitors G2 for new or updated reviews for the selected product.

Actions 10

Use G2 actions to look up product ecosystem data (reviews, snippets, assets, and metadata) and enrich downstream steps in your workflow.

Products 7 actions

Find Product

Retrieves details of a G2 product using its unique ID.

Find Product Video

Retrieves details of a G2 product video using its unique ID.

Find Product Video Reviews

Fetches the video reviews associated with a G2 product by its ID.

Find Product Snippets

Retrieves review snippets associated with a G2 product using its ID.

Find Product Reviews

Retrieves customer reviews associated with a G2 product using its ID.

Find Product Downloads

Retrieves downloadable assets (whitepapers, reports, datasheets) for a G2 product.

Find Product Discussions

Retrieves community discussions associated with a G2 product.

Vendors & Categories 2 actions

Find Vendor

Retrieves details of a G2 vendor using its unique ID.

Find Category

Retrieves details of a G2 category using its unique ID.

Questions & Screenshots 2 actions

Find Question

Retrieves details of a G2 Q&A question using its unique ID.

Find Screenshot

Retrieves details of a G2 screenshot asset using its unique ID.

Popular automations

Here are practical workflow ideas you can build with the available G2 trigger and actions.

Enrich every new review with product details

When a new review arrives, pull canonical product metadata so you can route feedback by product line, plan, or segment.

New Review Added → Find Product

Build a “proof points” pack from snippets and reviews

Automatically fetch the latest review snippets and full reviews for a product after a review update to keep sales enablement materials fresh.

New Review Added → Find Product Snippets → Find Product Reviews

Surface video proof when review activity spikes

When a new/updated review is detected, pull product video and video review metadata for content distribution or landing pages.

New Review Added → Find Product Video → Find Product Video Reviews

Keep product assets in sync (downloads + discussions)

After review activity, refresh product downloads and discussions so your team can track what prospects are consuming and asking about.

New Review Added → Find Product Downloads → Find Product Discussions

FAQ

How does Konnectify authenticate to G2?

G2 uses OAuth 2.0. You’ll provide a G2 Client ID and Client Secret, then approve access on G2’s consent screen. Konnectify stores tokens required to run your workflows and never stores your G2 password.

Which G2 plans are supported?

Konnectify can connect to any G2 account that can create/authorize an OAuth app and has API access for the requested scopes. Buyer intent and certain data subscriptions may require specific G2 packages—check your G2 contract if an endpoint returns “insufficient scope” or “forbidden.”

How does the “New Review Added” trigger work?

It’s a polling trigger: Konnectify checks G2 on a schedule and detects new or updated reviews for your selected product. Polling frequency depends on your Konnectify plan and workflow settings.

How do I prevent duplicates from review polling?

The trigger supports cursor-based processing, which helps Konnectify keep track of what it has already seen. For extra safety, add a downstream de-duplication step in your destination (for example, store the G2 Review ID and ignore repeats).

What happens if G2 rate-limits my workflow?

If G2 returns throttling (for example, HTTP 429), Konnectify will surface the error in workflow run logs. Reduce polling frequency, avoid unnecessary lookups, and batch downstream processing where possible. Also verify your G2 API limits for your plan.

Can I connect multiple G2 accounts to Konnectify?

Yes. You can create multiple G2 connections (each authorized separately) and select the appropriate connection per workflow step—useful for agencies, multi-brand portfolios, or separate business units.

Do these actions work with G2 product URLs, or do I need IDs?

These “Find …” actions are ID-based: they retrieve a category, vendor, question, screenshot, product, or product asset using its unique G2 ID. If you only have a URL or name, store the corresponding ID in your systems (or add a lookup step outside of G2) and pass that ID into the action.

Ready to automate your G2 workflows?

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