Reply.io + Konnectify
Reply.io Integration with Konnectify
Connect Reply.io to Konnectify to automate sales engagement workflows—sync contacts, manage campaigns and sequences, and react instantly to email and LinkedIn engagement events across your outbound motion.
Emails Contacts Campaigns LinkedIn Lists Templates Blacklist Schedules 16 Triggers 30 Actions
What is Reply.io?
Reply.io is a sales engagement platform for automating multichannel outreach—email sequences, follow-ups, campaign management, and engagement tracking—to accelerate outbound sales.
With Konnectify, you can turn Reply.io events (opens, clicks, replies, bounces, LinkedIn messages) into automated workflows that keep your CRM, enrichment tools, and support systems in sync—while also managing sequences, lists, and deliverability controls programmatically.
New to Reply.io?
Create your Reply.io account, connect mailboxes, and set up campaigns before automating.
Visit Reply.io →What you can automate
• React to email engagement (sent, opened, clicked, replied, bounced)
• Route reply categorization to downstream systems (CRM/status updates)
• Manage contacts (upsert, lookup, delete, opt-out handling)
• Orchestrate sequences/campaigns (push, force push, remove, start/pause/archive)
• Automate LinkedIn touchpoints (connection requests, messages, replies)
• Deliverability controls (blacklist, account errors, test emails, schedules)
API & authentication
Authentication method: API Key
This integration uses API Key authentication. Konnectify stores your Reply.io API key securely and uses it to sign API requests to Reply.io on your behalf.
What the connection can do
- Receive real-time engagement events via webhooks (email + LinkedIn)
- Manage contacts and prospect identifiers (lookup, upsert, delete)
- Manage campaigns/sequences and enrollment (push, remove, status checks)
- Manage lists and list membership
- Work with templates and email message content
- Control sending operations (campaign state, schedules, direct/test emails)
- Maintain compliance/deliverability via blacklists
Note on limits & availability
Reply.io API availability and rate limits can vary by plan and API version (some actions use Reply.io V2 endpoints). If you see throttling or permission errors, reduce workflow concurrency, add retries, or confirm your Reply.io plan includes API access.
Official docs: Reply.io API documentation (navigate to Developers/API in your Reply.io help center).
How to connect
Prerequisites
- An active Reply.io account with API access enabled
- A Reply.io API key
- Admin access in Konnectify to create connections and workflows
- (For triggers) Permission to create webhooks in Reply.io
Add Reply.io to a Workflow
- In Konnectify, create a new workflow (or open an existing one).
- Click Add step and select Reply.io.
Authorize via API Key
- Choose or create a new Reply.io connection.
- Paste your Reply.io API Key and save.
Configure the Trigger or Action
- Select a trigger (incoming event) or action (outbound operation).
- Fill in required fields (for example: campaign ID, contact email, list ID).
- Map data from previous steps into Reply.io fields as needed.
Important Some actions accept multiple identifiers (e.g., email vs. contact ID, list ID vs. list name). Prefer stable IDs when possible to reduce mismatches and improve performance.
Test the Workflow
- Run a test to verify authentication and field mappings.
- For webhook triggers, generate an event in Reply.io (e.g., open/click/reply) to validate delivery.
Activate the Workflow
- Turn the workflow on in Konnectify.
- Monitor runs and add error handling/retries for production usage.
Triggers 16
Reply.io triggers in Konnectify are delivered via webhooks (near real-time, per event).
Emails 9 triggers
Email RepliedTriggers whenever a prospect replies to an email in Reply.io.
Reply CategorizedTriggers whenever Reply.io automatically categorizes a reply using its reply detection system.
Email SentTriggers whenever an email is sent to a prospect in Reply.io.
Email OpenedTriggers whenever a prospect opens an email in Reply.io.
Email Link ClickedTriggers whenever a prospect clicks a link inside an email sent via Reply.io.
Email Account ErrorTriggers whenever an email provider returns an error for a connected Reply.io email account.
Email Account Connection LostTriggers whenever a connected email account loses its connection in Reply.io.
Email Auto ReplyTriggers whenever Reply.io detects an automatic reply such as Out of Office or AutoReply.
Email BouncedTriggers whenever an email sent from Reply.io bounces.
Contacts 3 triggers
Contact Opted OutTriggers whenever a prospect opts out or unsubscribes from Reply.io email communication.
Contact FinishedTriggers whenever a contact finishes a sequence in Reply.io.
Contact CalledTriggers whenever a call is made or logged with a contact in Reply.io.
LinkedIn 5 triggers
LinkedIn Connection Request SentTriggers whenever a LinkedIn connection request is sent through Reply.io.
LinkedIn Message SentTriggers whenever a LinkedIn message or InMail is sent through Reply.io.
LinkedIn Connection Request AcceptedTriggers whenever a prospect accepts a LinkedIn connection request sent through Reply.io.
LinkedIn Message RepliedTriggers whenever a contact replies to a LinkedIn message sent via Reply.io.
LinkedIn Reply CategorizedTriggers whenever a LinkedIn reply is categorized into an inbox category in Reply.io
Actions 30
Use Reply.io actions in Konnectify to create/update contacts, manage lists, enroll prospects into sequences, control campaigns, and fetch content and configuration.
Campaigns 5 actions
Get CampaignFetch campaign details from Reply.io by searching with either Campaign ID or Campaign Name.
Start CampaignStarts a Reply.io campaign, resuming or initiating email delivery (V2 API).
Pause CampaignPauses a currently active Reply.io campaign (V2 API).
Archive CampaignArchives a Reply.io campaign to remove it from the active list (V2 API).
Get Contact Status in CampaignReturns the status of a contact (e.g., active, finished, replied) within a given campaign.
Contacts 8 actions
Upsert ContactUpsert a contact (person) in your Reply.io account.
Get ContactRetrieves a Reply.io contact record by searching with either email address or contact ID.
Delete ContactPermanently deletes a Reply.io contact using either email address or contact ID.
Lookup Prospect ID by Email / LinkedInLooks up a prospect's Reply.io ID using their email address or LinkedIn profile URL.
Mark Contact as RepliedMarks a contact as replied across campaigns using either an email address or a domain.
Mark Contact as FinishedMarks contacts as finished in Reply.io sequences using either an email address or a domain.
Unmark Contact as Out of OfficeRemoves the out-of-office status from a contact so they can receive emails again.
Get List of Campaigns for ContactReturns all campaigns that a given contact is currently enrolled in.
Sequences 7 actions
Push Contact to the SequencePushes an existing contact into a specified Reply.io campaign sequence.
Create and Push Contact to the SequenceCreates a new contact in Reply.io and pushes them to the specified campaign sequence in one step.
Force PushForce pushes a contact to a sequence even if they are already in another active sequence.
Bulk Push Contacts to SequenceAdds multiple existing contacts to a Reply.io sequence using their contact IDs.
Remove Contact from One SequenceRemoves a contact from a specified Reply.io campaign, leaving them in other active campaigns.
Remove Contact from All SequencesRemoves a contact from all Reply.io sequences/campaigns they are currently enrolled in.
Get Email Message ContentFetches the subject, HTML body, and plain text body of a specific email message using its message ID.
Lists 5 actions
Create ListCreates a new list to organize contacts in Reply.io.
Get List (by ID)Fetches details of a specific Reply.io list by ID.
Get Contacts in ListReturns all contacts inside a Reply.io list by searching with either List ID or List Name.
Delete List (by ID)Permanently deletes a Reply.io contact list by its numeric ID.
Move Contact to ListMoves one or more contacts to the specified Reply.io contact list.
Templates 1 action
Get Template by IDFetches details of a Reply.io email template by its numeric ID.
Blacklist 2 actions
Add to BlacklistAdds an email address or domain to the Reply.io blacklist to prevent outreach.
Remove from BlacklistRemoves a domain or email address from the Reply.io blacklist.
Schedules 3 actions
Search Schedule by IDFetches a Reply.io schedule (sending window configuration) by its numeric ID (V2 API).
Delete Schedule by IDDeletes a Reply.io sending schedule by its numeric ID (V2 API).
Set Schedule as Default by IDSets a specific Reply.io schedule as the default sending schedule (V2 API).
Emails 2 actions
Send Direct Email to ProspectSchedules or sends a direct email to a prospect using Reply.io V2 API.
Send Test EmailSends a test email using Reply.io to verify mailbox configuration and deliverability.
Popular automations
Examples you can build in minutes with Reply.io + Konnectify.
Auto-enroll engaged prospects into a follow-up sequence
When a prospect clicks a link, look up their Reply.io prospect ID and push them into a targeted campaign.
Email Link Clicked → Lookup Prospect ID by Email / LinkedIn → Push Contact to the Sequence
Stop outreach when someone replies
When an email reply is received, mark the contact as replied and remove them from all active sequences to prevent extra follow-ups.
Email Replied → Mark Contact as Replied → Remove Contact from All Sequences
Auto-suppress bounced emails
When an email bounces, add the address or domain to your Reply.io blacklist to protect sender reputation.
Email Bounced → Add to Blacklist
Trigger a “next step” email after LinkedIn engagement
When a prospect replies on LinkedIn, send a direct follow-up email and place them into a specific list for reporting.
LinkedIn Message Replied → Send Direct Email to Prospect → Move Contact to List
FAQ
How does authentication work for Reply.io in Konnectify?
Reply.io uses API Key authentication for this connector. Create/copy an API key in Reply.io, then paste it into the Reply.io connection in Konnectify.
Which Reply.io plans are supported?
Any plan that provides access to the Reply.io API and webhooks can be connected. If an action fails with a permissions error, confirm that your Reply.io subscription includes API access and that your API key is active.
Do triggers run in real time or on a schedule?
All Reply.io triggers in this connector are webhook-based (per event). When the event happens in Reply.io (open, click, reply, LinkedIn message, etc.), Reply.io sends an event to Konnectify.
How do I prevent duplicates when syncing prospects?
Use Upsert Contact wherever possible. Upsert patterns (create if missing, update if existing) are the safest way to keep Reply.io aligned with your source of truth without generating duplicates.
What happens if Reply.io rate-limits my workflow?
If Reply.io responds with throttling (typically HTTP 429) or transient errors, reduce concurrency, add retry/backoff, and batch where possible (e.g., Bulk Push Contacts to Sequence instead of many single pushes).
Can I connect multiple Reply.io accounts?
Yes. Create a separate Konnectify connection for each Reply.io workspace/API key. Then select the desired connection per workflow step to route activity to the right account.
How should I handle Out of Office / auto-replies?
Use the Email Auto Reply trigger to detect automatic responses. If you want to resume outreach after a period, you can later run Unmark Contact as Out of Office (for example, after a delay or after checking updated contact status).
Ready to automate your Reply.io workflows?
Connect Reply.io to Konnectify to sync prospects, orchestrate sequences, and react to engagement in real time.
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