Shortcut
What is Shortcut?
Shortcut is a project management and product development platform built for software teams to plan, track, and collaborate on work through stories, epics, iterations, objectives, documents, files, and projects. It helps product, engineering, and operations teams keep delivery work connected from idea to release.
By integrating Shortcut with Konnectify, you can automate routine product operations, sync work items with other tools, create comments and checklist items, monitor updates, and build multi-step workflows without writing custom integration code.
New to Shortcut?
Create a Shortcut account to manage stories, epics, product planning, and team delivery workflows.
Visit Shortcut →New to Konnectify?
Sign up for Konnectify to connect Shortcut with your CRM, support desk, databases, chat apps, and internal tools.
Sign up for Konnectify →What you can automate
API & Authentication
API Key authentication
The Shortcut connector uses an API token to authenticate requests. In Konnectify, enter your Shortcut API Token in the connection screen. The token is stored securely and used to authorize Shortcut API operations for your workflows.
The required credential field is API Token. You can typically create or manage API tokens from your Shortcut account settings.
Supported API capabilities
Official API reference: Shortcut REST API documentation.
How to Connect Shortcut to Konnectify
Prerequisites
- An active Shortcut workspace.
- A Shortcut API token with access to the objects you want to automate.
- A Konnectify account with permission to create or edit workflows.
- Sample Shortcut records for testing triggers and actions.
Add Shortcut to a Workflow
- Open Konnectify and create a new workflow.
- Choose Shortcut as the trigger app or action app.
- Select the Shortcut event you want to automate.
Authorize via API Key authentication
- Click Connect or select an existing Shortcut connection.
- Paste your Shortcut API token into the API Token field.
- Save the connection to make it available in your workflow.
Configure the Trigger or Action
- Map required fields such as story ID, epic ID, project ID, comment ID, file data, or request body fields.
- Use dynamic fields from earlier steps to populate Shortcut records.
Test the Workflow
- Run a test to confirm Konnectify can retrieve or write Shortcut data.
- Review the output payload and verify mapped fields.
- Adjust filters, conditions, or field mappings if needed.
Activate the Workflow
- Turn on the workflow after a successful test.
- Monitor workflow runs from Konnectify to confirm ongoing Shortcut automation.
Triggers 16
Shortcut includes 16 polling triggers. Konnectify checks Shortcut on a schedule and emits matching records created or updated between the workflow cursor window.
Actions 49
Use Shortcut actions to create, retrieve, update, delete, upload, and list product development records in your workflows.
Popular Automations
Here are common ways teams use Shortcut with Konnectify to streamline product and engineering operations.
Notify teams when a new story is created
Trigger downstream notifications, tickets, or reporting when new Shortcut stories are added.
Keep epic updates documented
When an epic changes, fetch its latest details and add a standardized comment for audit or handoff notes.
Prepare checklist items for new work
Automatically add onboarding, QA, or release checklist items when a qualifying story is created.
Track planning updates across objectives and iterations
Monitor strategic planning objects and retrieve related Shortcut data for dashboards, alerts, or reports.
FAQ
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