Outlook Mail

Outlook Mail + Konnectify

Outlook Mail Integration with Konnectify

Connect Microsoft Outlook Mail to Konnectify to read, send, organize, and automate email messages, attachments, folders, replies, and follow-up workflows using Microsoft Graph.

Emails Messages Attachments Mail Folders Mail Search Folders 2 Triggers 35 Actions

ON THIS PAGE

→ What is Outlook Mail? → API & Authentication → How to connect → Triggers (2) → Actions (35) → Popular automations → FAQ

What is Outlook Mail?

Outlook Mail is Microsoft’s email service for personal, work, and Microsoft 365 mailboxes. Through Microsoft Graph, Konnectify can monitor incoming email, create drafts, send replies, manage folders, and handle message attachments as part of automated workflows.

Integrating Outlook Mail with Konnectify helps teams automate communication workflows across support, sales, operations, finance, and internal collaboration without manually checking inboxes or moving emails between systems.

New to Outlook Mail?

Use Outlook to manage email, calendars, contacts, and Microsoft 365 communication.

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New to Konnectify?

Build no-code automations that connect Outlook Mail with your business apps.

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What you can automate

• Trigger workflows when new emails arrive

• Monitor emails matching a search query

• Create, update, send, forward, and reply to messages

• Copy, move, delete, or permanently delete messages

• Add, retrieve, list, and remove attachments

• Create and manage folders and search folders

API & Authentication

OAuth 2.0 authorization

Outlook Mail connects to Konnectify using Microsoft OAuth 2.0. You provide a Microsoft Entra application Client ID and Client Secret, then authorize access through Microsoft’s sign-in and consent screen. Your Microsoft account password is never stored in Konnectify.

The integration uses Microsoft Graph API permissions such as User.Read, Mail.ReadWrite, Mail.Send, MailboxSettings.ReadWrite, Calendars.ReadWrite, Mail.ReadWrite.Shared, and offline_access for refreshable connections.

API capabilities available in this connector include mailbox monitoring, message listing and retrieval, draft creation, message updates, sending, replies, forwarding, delta sync, attachment management, folder management, and mail search folder operations.

Important: Microsoft 365 tenant policies, admin consent requirements, mailbox type, Graph API throttling, and licensing restrictions may affect available operations. If you see permission errors, verify the Entra app permissions and whether admin consent is required.

Official API reference: Microsoft Graph Mail API documentation.

How to connect Outlook Mail to Konnectify

Prerequisites

A Microsoft Outlook or Microsoft 365 mailbox you can authorize.
A Microsoft Entra app with a Client ID and Client Secret.
Required Microsoft Graph delegated permissions such as Mail.ReadWrite and Mail.Send.
Admin consent if your Microsoft tenant requires it for the requested scopes.

Add Outlook Mail to a Workflow

Create or open a Workflow in Konnectify.
Select Outlook Mail as the trigger or action app.

Authorize via OAuth 2.0

Enter your Microsoft Entra app Client ID and Client Secret.
Sign in to Microsoft and approve the requested permissions.

Configure the Trigger or Action

Choose the mailbox operation, folder, message ID, recipients, body content, attachment data, or search query as required.
Map values from previous steps in your Workflow.

For destructive actions such as permanently deleting messages or folders, test with sample data first. Permanent delete operations cannot be undone from Deleted Items.

Test the Workflow

Run a test to confirm Konnectify can access the mailbox and complete the operation.
Review output fields such as message ID, folder ID, recipients, attachment ID, and status.

Activate the Workflow

Turn on the Workflow after successful testing.
Monitor execution history to validate ongoing email automation.

Triggers 2

Outlook Mail includes 2 polling triggers. Konnectify checks for newly received emails and starts your Workflow when matching email activity is found.

Emails 2 triggers

New Email In Personal Mailbox

Monitor for newly received emails in your personal Outlook mailbox

New Email Matching Search

Monitor for newly received emails that match an Outlook search query

Actions 35

Use Outlook Mail actions to retrieve, create, update, send, organize, and delete messages, attachments, folders, and mail search folders.

Messages 18 actions

List Messages

Retrieves a list of messages from the signed-in user's mailbox.

List Messages In Folder

Retrieves a list of messages from a specific mail folder in the signed-in user's mailbox.

Create Draft Message

Creates a new draft message in the signed-in user's Drafts folder.

Create Message In Folder

Creates a new message directly inside a specific mail folder (for example a custom Drafts subfolder).

Get Message

Retrieves the details of a specific message from the signed-in user's mailbox.

Update Message

Updates properties of an existing message, such as its subject, body, recipients, or read status.

Delete Message

Moves a message to the Deleted Items folder, or permanently deletes it if already in Deleted Items.

Copy Message

Creates a copy of a message in the destination mail folder, leaving the original message in place.

Move Message

Moves a message from its current folder to the destination mail folder.

Create Draft To Forward Message

Creates a draft message that is a forward of an existing message, without sending it.

Create Draft To Reply

Creates a draft message that is a reply to the sender of an existing message, without sending it.

Create Draft To Reply-All

Creates a draft message that replies to all recipients of an existing message, without sending it.

Forward Message

Forwards an existing message to the specified recipients immediately, without creating a draft.

Reply To A Message

Replies to the sender of an existing message immediately, without creating a draft.

Reply-All To A Message

Replies to all recipients of an existing message immediately, without creating a draft.

Send Draft Message

Sends an existing draft message that was previously created.

Get Message Delta

Retrieves changes (new, updated, and deleted messages) to a mail folder since a previous sync.

Permanently Delete Message

Permanently deletes a message so it cannot be recovered from Deleted Items or Recoverable Items.

Attachments 4 actions

List Message Attachments

Retrieves the list of attachments on a specific message.

Add Attachment To Message

Adds a file attachment to an existing message.

Get Attachment

Retrieves the details and content of a specific attachment on a message.

Delete Attachment

Deletes a specific attachment from a message.

Mail Folders 7 actions

List Mail Folders

Retrieves mail folders from the signed-in mailbox.

Get Mail Folder

Retrieves details of a specific folder by folder ID.

Create Mail Folder

Creates a new root-level mail folder in the signed-in mailbox.

List Child Folders

Retrieves child folders under the selected parent folder.

Create Child Folder

Creates a new child folder under the selected parent folder.

Update Mail Folder

Updates an existing mail folder by folder ID.

Delete Mail Folder

Deletes a mail folder by folder ID.

Mail Search Folders 6 actions

Create Mail Search Folder

Creates a new mail search folder under the selected parent folder.

Get Mail Search Folder

Retrieves a mail search folder by folder ID.

Update Mail Search Folder

Updates an existing mail search folder by folder ID.

Delete Mail Search Folder

Deletes a mail search folder by folder ID.

Permanently Delete Mail Search Folder

Permanently deletes a mail search folder for a specific mailbox user.

List Messages In Search Folder

Retrieves messages inside a mail search folder.

Popular automations

Here are common Outlook Mail workflows you can build in Konnectify.

Route priority emails into a dedicated folder

Detect emails that match a support, billing, or VIP query and move them to the correct Outlook folder.

New Email Matching Search → Move Message

Auto-reply to inbound requests

Send an immediate acknowledgement when a new email arrives in your personal mailbox.

New Email In Personal Mailbox → Reply To A Message

Create a draft with supporting files

Prepare a draft email and attach generated documents before a team member reviews and sends it.

New Email Matching Search → Create Draft Message → Add Attachment To Message

Keep a searchable archive of matching messages

Create or use search folders to review groups of messages that match important business criteria.

New Email Matching Search → Create Mail Search Folder → List Messages In Search Folder

FAQ

How does Outlook Mail authentication work in Konnectify?

Outlook Mail uses OAuth 2.0 through Microsoft. You provide a Microsoft Entra Client ID and Client Secret, then sign in and grant permissions. Konnectify uses the authorized connection to call Microsoft Graph; your Microsoft password is not stored.

Which Outlook or Microsoft plans are supported?

The connector works with Outlook mailboxes accessible through Microsoft Graph, including many Outlook.com and Microsoft 365 work or school accounts. Available permissions and actions may depend on your Microsoft 365 license, tenant policy, mailbox type, and administrator consent settings.

How do Outlook Mail triggers work?

The available Outlook Mail triggers are polling triggers. Konnectify checks the mailbox at scheduled intervals and starts the Workflow when it detects a newly received email or a new email matching the configured search query.

How can I prevent duplicate email processing?

Use unique message identifiers returned by Outlook Mail, such as the message ID, internet message ID, or conversation ID, as deduplication keys in downstream apps. For folder synchronization use cases, the Get Message Delta action can help retrieve changes since a previous sync.

How are Microsoft Graph rate limits handled?

Microsoft Graph may throttle requests when usage is high. If throttling occurs, reduce polling frequency, narrow search queries, limit large mailbox scans, and avoid unnecessary attachment downloads. Konnectify execution history can help identify rate-limit responses and retry patterns.

Can I connect multiple Outlook Mail accounts?

Yes. You can create separate Outlook Mail connections in Konnectify for different Microsoft accounts or mailboxes, then select the required connection in each Workflow step.

Can I automate attachments, drafts, and folders in the same Workflow?

Yes. For example, a Workflow can trigger from a new email, list or retrieve its attachments, create a draft response, add generated files to the draft, and then send or move the original message to a follow-up folder.

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Connect Outlook Mail to Konnectify and automate email communication, message handling, attachments, and mailbox organization.

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