Telegram Bot + Konnectify

Telegram Integration with Konnectify

Connect your custom Telegram bots to Konnectify to instantly route chat events, broadcast rich media, manage group interactions, and automate transactional messaging across your business stack.

Messages Media & Files Chats Payments 1 Trigger 14 Actions

ON THIS PAGE

→ What is Telegram? → API & Authentication → How to Connect → Triggers (1)

→ Actions (14) → Popular Automations → Frequently Asked Questions

What is Telegram?

Telegram is a globally popular, secure cloud messaging platform. By connecting a custom Telegram Bot to Konnectify, you can automate customer support alerts, deliver transactional media assets, broadcast company updates, or route incoming subscriber queries directly into your CRM, project management boards, or internal databases.

New to Telegram Bots?

Create a custom bot instantly in Telegram by messaging the official BotFather account.

Message BotFather →

New to Konnectify?

Set up your free account to build automated workflows with Telegram and your other business tools.

What You Can Automate

• Route incoming customer messages from Telegram directly to your support desk.

• Automatically broadcast daily sales reports or project files to a Telegram channel.

• Send structured invoices and payment links directly to users upon order completion.

• Trigger instant alerts in private group chats when critical system errors occur.

• Keep public announcements up to date by editing previous bot messages dynamically.

• Retrieve media files sent by subscribers and store them automatically in cloud storage.

API & Authentication

Authentication Type: Bot Token

Telegram authorizes access using a secure, unique Bot Token. This token acts as a dedicated credential, allowing Konnectify to deliver messages, check chat metadata, and process incoming events on behalf of your bot without accessing your personal Telegram account.

Where Do I Get My Bot Token?

Before connecting Telegram to Konnectify, you'll need a Bot Token from BotFather. Follow these steps:

Open Telegram and search for the official @BotFather account.
Start a chat with BotFather and create a new bot (e.g. using the /newbot command).
Once your bot is created, BotFather will reply with your bot's unique API Token (also called the Bot Token).
Copy that token and paste it into the Bot Token field in the Konnectify connection configuration.

The integration leverages Telegram's official Bot API to manage high-speed communications. Webhook mapping ensures that incoming subscriber messages, group actions, and inline queries are processed instantly by your workflows.

API Rate Limits

To prevent spam, Telegram limits bots to sending a maximum of 30 messages per second across all chats, and 20 messages per minute inside a single group chat. High-volume notification workflows should pace actions to avoid rate limits.

For complete documentation on method signatures and payloads, refer to the official Telegram Bot API Documentation.

How to Connect

Prerequisites

An active Telegram account
A custom Telegram Bot created via `@BotFather`
Your bot's unique API Token (provided by BotFather)

Add Telegram to a Workflow

Log in to your Konnectify dashboard and create a new workflow.
Select Telegram as either your trigger or action step in the workflow editor.

Authorize via Bot Token

Click Connect Account in the step configuration window.
Copy your Bot Token from your Telegram chat with @BotFather.
Paste the token into the Bot Token field in Konnectify and click save.

Don't have a Bot Token yet?

Message @BotFather on Telegram to create a bot first — see the "Where Do I Get My Bot Token?" callout in the API & Authentication section above for the full steps.

Configure the Trigger or Action

Select the specific event or operation you want your bot to perform.
Map dynamic data fields from preceding apps into your message parameters.

Chat Permissions Note

Your bot must be added as a member of the target group chat, or as an Administrator in a target channel, to post messages or monitor updates successfully.

Test the Workflow Step

Run a test request in the workflow builder to verify the connection.
Confirm your Telegram bot successfully sends the test message or registers the incoming event.

Activate the Workflow

Name your workflow clearly for tracking purposes.
Toggle the workflow status button to Active to run automation in real-time.

Triggers 1

Triggers detect real-world events occurring in your Telegram bot's chats and channels, instantly starting your Konnectify workflow.

Updates 1 trigger ▾

Update Received

Fires instantly whenever Telegram delivers a matching update object (such as a new text message, media post, or callback query) to your bot.

Actions 14

Actions are commands executed by your Telegram bot when prompted by your active Konnectify workflows.

Messages 4 actions ▾

Send Message

Sends a text message to a specific Telegram chat, channel, or user.

Forward Message

Forwards a message of any kind from one chat to another.

Edit Message Text

Edits the text and link preview of an existing text or game message previously sent by your bot.

Delete Message

Deletes a message from a Telegram chat using the chat's message identifier.

Media & Files 6 actions ▾

Send Photo

Sends a photo or image file to a Telegram chat with an optional caption.

Send Audio

Sends an audio file so that Telegram mobile and desktop clients display it in their music player.

Send Document

Sends a general file, PDF, spreadsheet, or archive package to a Telegram chat.

Send Video

Sends a video file to a Telegram chat with optional caption support.

Send Voice

Sends an audio file formatted to play directly as a native, inline voice message.

Get File

Fetches file details stored on Telegram servers and returns a secure download URL.

Chats 1 action ▾

Get Chat

Fetches up-to-date details about a specific chat, including description, member constraints, and metadata.

Payments 2 actions ▾

Send Invoice

Sends a structured invoice message allowing users to complete secure payments directly within the Telegram interface.

Create Invoice Link

Generates a shareable, clickable payment link for a specific transaction invoice.

Send Invoice / Create Invoice Link require a separate Payment Provider Token

The Bot Token used for your Konnectify connection is not sufficient for payment actions. Send Invoice and Create Invoice Link each require a separate Payment Provider Token, obtained as follows:

Open Telegram and go to @BotFather.
Send the /mybots command.
Select the bot that's connected to Konnectify.
Select Payments.
Choose and configure a payment provider.
Copy the payment provider access token BotFather provides.
Enter that token in the corresponding field when configuring Send Invoice or Create Invoice Link in Konnectify.

Bot Token → used for the Telegram connection itself. Payment Provider Token → used only for the two payment actions above. The two are separate credentials and are not interchangeable.

Updates 1 action ▾

Get Recent Updates

Manually fetches the queue of incoming updates currently waiting for your bot from Telegram servers.

Popular Automations

Combine Telegram with other business tools to streamline customer notifications, alert developer channels, and deliver transactional files automatically.

Instantly Route CRM Leads to Sales Channels

Alert your team immediately in a private Telegram channel whenever a high-value lead is captured in your CRM.

CRM: New Lead → Telegram: Send Message

Deliver Transactional Files Upon Purchase

Automatically send PDF guides, files, or receipts directly to a customer's Telegram chat once an order is paid.

E-Commerce: Order Completed → Telegram: Send Document

Convert Bot Messages to Support Tickets

Route incoming messages sent to your support bot directly into your customer service platform to ensure no query is missed.

Telegram: Update Received → Helpdesk: Create Ticket

Generate Dynamic Payment Links

Create a secure payment link and deliver it instantly to close a sale when a deal status changes.

CRM: Deal Won → Telegram: Create Invoice Link → Telegram: Send Message

Frequently Asked Questions

How do I obtain a Telegram Bot Token? ▾

Open Telegram and search for the verified @BotFather account. Send the command /newbot and follow the automated prompts to name your bot and choose a username. Once created, BotFather will display a unique API token (e.g., 123456:ABC-DEF1234...) which you can copy and paste into Konnectify.

Are there any subscription plan requirements for Telegram bots? ▾

No, the Telegram Bot API is entirely free to use and does not charge for message volume or media delivery. However, your account's execution limits are determined by your active Konnectify subscription plan.

Does the 'Update Received' trigger use polling or webhooks? ▾

The Update Received trigger registers an instant webhook with Telegram's servers. This ensures that the moment a subscriber sends a message or triggers an action, the data is pushed to Konnectify in real-time without any polling delay.

How does Konnectify handle duplicate message deliveries? ▾

Each incoming update from Telegram contains a unique, sequential update_id. Konnectify automatically validates this identifier, processing each webhook payload exactly once to prevent workflow actions from triggering redundantly.

What happens if my bot hits Telegram's rate limits? ▾

If your bot exceeds Telegram's limit of 30 messages per second, the Bot API will return a 429 Too Many Requests error. Konnectify's system safely manages API call retries, but we recommend spacing out bulk broadcasts or using Telegram channels for mass notifications.

Can I connect multiple Telegram bots to Konnectify? ▾

Yes. You can authorize multiple Bot Tokens individually within your Konnectify account. This allows you to deploy different bots across various chats, departments, or separate automated workflows.

Why is my bot unable to send messages to a specific channel? ▾

Unlike private chats, a Telegram bot cannot post to a public or private channel unless it has been explicitly added to that channel as a member and granted the Administrator permission to post messages.

Ready to automate your Telegram workflows?

Connect your bot to Konnectify today to streamline notifications, customer queries, and media deliveries.

Get started free →