BigCommerce Storefront

BigCommerce Storefront + Konnectify

BigCommerce Storefront Integration

Connect and automate your BigCommerce Storefront shopper experiences using GraphQL-powered cart and checkout workflows.

Carts Checkouts 0 Triggers 11 Actions

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→ What is BigCommerce Storefront? → API & Authentication → How to Connect → Triggers (0) → Actions (11) → Popular Automations → FAQ

What is BigCommerce Storefront?

BigCommerce Storefront allows brands to build highly customized, headless shopping experiences powered by BigCommerce's robust GraphQL engine. By separating the presentation layer from the back-end commerce engine, merchants can deliver lightning-fast page loads and bespoke shopping flows across web, mobile, and custom customer portals.

Connecting BigCommerce Storefront to Konnectify lets you automate shopper interactions as they happen. You can dynamically manage shopping carts, apply personalized coupons, assign carts to returning customer profiles, and instantly finalize custom checkouts to streamline order processing.

New to BigCommerce Storefront?

Set up your headless storefront and obtain your API credentials directly from your BigCommerce control panel.

Visit BigCommerce →

New to Konnectify?

Create your free account today to start building advanced multi-app integrations and storefront automations.

What you can automate with BigCommerce Storefront:

Create and manage shopper carts dynamically across headless touchpoints.

Update cart currencies to support localized international buyers.

Assign or unassign active carts to logged-in customer accounts.

Build custom headless checkout flows with precise coupon configurations.

Instantly convert completed checkouts into processing orders.

Modify line items and gift certificates within active customer sessions.

API & Authentication

Secure Token-Based Authentication

BigCommerce Storefront connects securely to Konnectify using your unique Store Hash and a Storefront Bearer Token. This authentication method allows Konnectify to execute GraphQL-powered cart and checkout updates on your headless storefront without exposing your master control panel admin credentials.

To establish this connection, you will need to provide:

Store Hash: The unique identifier for your BigCommerce store (extracted from your store control panel URL, e.g., https://store-xxxxxxxxx.mybigcommerce.com/manage where xxxxxxxxx is your Store Hash).
Storefront Bearer Token: A JSON Web Token (JWT) generated specifically for authorization against your storefront's GraphQL endpoint.

Token Scope and Expiry

Ensure your Storefront Bearer Token has active permissions for Cart and Checkout mutations. If your workflows suddenly fail to update cart details or complete checkouts, verify that your token has not expired or been revoked in your BigCommerce settings.

For comprehensive details on generating storefront authorization tokens, refer to the official BigCommerce GraphQL Storefront API Documentation.

How to Connect

Prerequisites:

An active BigCommerce store with a configured custom storefront or headless build.
A valid Storefront Bearer Token with Cart and Checkout read/write scopes.
Your BigCommerce Store Hash.

Add BigCommerce Storefront to a Workflow

Log into your Konnectify dashboard, navigate to the Workflows builder, click on Add Action, and select BigCommerce Storefront from the application catalog.

Authorize via Credentials

In the connection window, input your Store Hash and your active Storefront Bearer Token. Click Connect to establish the secure link.

Configure the Action

Choose the action you want to perform (such as Create Checkout or Add Cart Line Items) and map dynamic values from your preceding workflow triggers.

Configuration Tip:

When updating checkouts, remember that any existing line items or shipping consignments not explicitly included in your new list configuration will automatically be removed by the BigCommerce API.

Test the Workflow

Use the Test Step button in Konnectify to perform a test storefront mutation. Verify in your BigCommerce control panel or headless session that the cart or checkout state updated as intended.

Activate the Workflow

Once testing is successful, toggle your workflow to Active. Konnectify will now run these storefront operations automatically whenever your workflow triggers.

Triggers 0 triggers

This integration currently focuses on action-driven storefront operations. There are no triggers available for the BigCommerce Storefront connector at this time. You can use triggers from other apps in your Konnectify workflows to run any of the actions listed below.

Actions 11 actions

Actions represent the tasks Konnectify performs inside your BigCommerce Storefront when your workflow is triggered.

Carts 8 actions ▾

Create Cart

Creates a new cart in the BigCommerce Storefront using line items or gift certificates.

Delete Cart

Deletes a cart in the BigCommerce Storefront using its Cart Entity ID.

Add Cart Line Items

Adds new line items or gift certificates to an existing cart in the BigCommerce Storefront.

Update Cart Line Item

Updates an existing line item or gift certificate within a BigCommerce Storefront cart.

Delete Cart Line Item

Deletes a line item from a cart in the BigCommerce Storefront using its Line Item Entity ID.

Update Cart Currency

Updates the currency code for a specific cart in the BigCommerce Storefront.

Assign Cart to Customer

Assigns a cart to the customer session in the BigCommerce Storefront.

Unassign Cart From Customer

Unassigns a cart from the currently authenticated customer in the BigCommerce Storefront.

Checkouts 3 actions ▾

Create Checkout

Creates a new checkout in the BigCommerce Storefront with line items, gift certificates, billing/shipping addresses, address custom fields, and coupons.

Update Checkout

Updates an existing checkout in the BigCommerce Storefront. Note: Any existing line items or shipping consignments not included in the lists will be removed.

Complete Checkout

Completes a checkout in the BigCommerce Storefront, converting it into an order and generating a payment access token.

Popular Automations

See how brands use Konnectify to orchestrate real-time storefront actions based on external customer events:

Synchronize Customer Cart from Portal Login

Assigns an active headless shopping cart session to a verified buyer profile as soon as they log into your external customer portal.

Customer Portal Login → Assign Cart to Customer

Auto-Create Headless Checkout for VIP Offers

When a customer accepts a personalized VIP offer in your marketing app, instantly configure a pre-populated checkout with custom billing details and coupons.

VIP Offer Accepted → Create Checkout

Complete Headless Checkout on External Payment Success

Converts an open storefront checkout session into an official BigCommerce order immediately after a successful payment capture event in your payment gateway.

Payment Captured → Complete Checkout

Sync Storefront Cart Currency with Localized Geo-IP

Updates the currency code of an active storefront cart as soon as a geo-location tool detects that the shopper has switched regions.

Shopper Region Switched → Update Cart Currency

FAQ

How does Konnectify authenticate with my BigCommerce Storefront? ▾

Konnectify uses your BigCommerce Store Hash and a custom Storefront Bearer Token. This storefront-specific token allows safe execution of shopper-level GraphQL queries and mutations without exposing your master admin control panel API keys.

Which BigCommerce plans support Storefront GraphQL integrations? ▾

All BigCommerce plans (Standard, Plus, Pro, and Enterprise) support GraphQL Storefront API access, provided you have configured a headless channel or custom storefront and generated the appropriate storefront authorization tokens.

Why are there no triggers available for this integration? ▾

The BigCommerce Storefront GraphQL engine is designed primarily for shopper-facing, client-side mutations (like adding items to a cart or building a checkout). For event-driven back-office triggers (such as "New Order Created" or "Product Updated"), use the standard BigCommerce connector on Konnectify instead.

What happens to existing line items when I run the Update Checkout action? ▾

The BigCommerce Storefront API requires a complete state replacement during checkout updates. Any active line items, gift certificates, or shipping details that are not explicitly included in your update workflow payload will be automatically removed from the buyer's checkout session.

How does BigCommerce handle storefront API rate limits? ▾

BigCommerce rate-limits storefront GraphQL queries based on concurrent requests and resource usage per IP and store. If your storefront experiences high-volume spikes, Konnectify automatically manages request queuing, but check your BigCommerce developer settings to ensure your limits accommodate your storefront traffic.

Can I connect multiple storefront channels under the same Konnectify account? ▾

Yes. You can create multiple distinct connections in Konnectify by providing the specific Store Hash and Storefront Bearer Token corresponding to each unique storefront channel or domain you operate.

Does completing a checkout automatically charge the customer? ▾

The Complete Checkout action converts the storefront checkout session into an official BigCommerce order and generates a payment access token. You must pass this generated token to your storefront's payment processor to capture the funds and finalize the transaction.

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