ClickPost
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Konnectify
ClickPost Integration with Konnectify
Automate carrier recommendations, streamline shipment creation, and track deliveries in real time across global shipping networks.
Serviceability & Carriers
Orders & Shipments
Tracking & Deliveries
0 Triggers
23 Actions
What is ClickPost?
ClickPost is an enterprise shipping and logistics intelligence platform designed to help e-commerce companies streamline delivery operations. By connecting ClickPost with Konnectify, businesses can automate carrier selection, instantly generate shipping labels, and sync tracking updates across their entire software stack. This integration eliminates manual logistics management, reduces shipping errors, and improves post-purchase customer experiences.
New to ClickPost?
Sign up for an enterprise account to access intelligence-driven shipping, SLA predictions, and unified tracking.
Visit ClickPost →
New to Konnectify?
Create a free Konnectify account to start building automated workflows and connecting your business apps.
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What you can automate with ClickPost and Konnectify:
- Identify the best shipping carriers instantly based on delivery locations.
- Create and edit shipments automatically when sales orders are placed.
- Retrieve real-time tracking details and sync them with your CRM or ERP.
- Verify pincode serviceability and estimated delivery dates before shipping.
- Fetch proof of delivery and shipping labels automatically to streamline fulfillment.
- Automate pickup requests and collect customer feedback for failed deliveries.
API & Authentication
Secure Authentication Method
ClickPost uses a secure credential-based authentication method. To link your account, you will need your ClickPost Username and ClickPost API Key. These credentials authorize Konnectify to securely interact with ClickPost's Recommendation, Serviceability, and Order APIs on your behalf. All credentials are fully encrypted in transit and at rest.
Environment & Rate Limits Warning
Ensure you use the correct API key matching your environment (Sandbox or Production). ClickPost strictly monitors API usage; consult your ClickPost enterprise agreement or check with their support team regarding rate limits allocated to your API key.
For detailed API references and integration capabilities, consult the official ClickPost API Documentation.
How to Connect
Prerequisites for Connection:
- An active ClickPost Enterprise account.
- Your ClickPost API Username and API Key (available in your ClickPost profile or via your ClickPost account manager).
Add ClickPost to a Workflow
Log in to your Konnectify dashboard, navigate to Workflows, and click Create Workflow. Search for and select ClickPost Beta as an action step in your workflow.
Authorize via Credentials
Click Connect Account. In the authorization window, enter your ClickPost Username and API Key. Click Verify & Save to establish the connection.
Configure the Action
Choose the desired Action (e.g., Create Order: Global) and map the required fields like pickup pincodes, delivery address, carrier partner codes, and shipment weight.
Configuration Tip
Ensure that your API Key and Username exactly match what is provided in your ClickPost enterprise portal. A mismatch will prevent Konnectify from communicating with your shipping carriers.
Test the Workflow
Click Test Step to send a test request to ClickPost. Verify that the test order or serviceability lookup returns successful data in the response panel.
Activate the Workflow
Once your test succeeds, toggle the workflow status to Active. Your shipping automation is now live!
Triggers 0
No Triggers Available
ClickPost Beta currently does not support native triggers on Konnectify. This means ClickPost cannot directly initiate a workflow when an event happens inside its system.
How to automate: You can use other triggers—such as a new order in Shopify, an updated row in Google Sheets, or a scheduled time window—to start your workflow, and then use ClickPost's extensive actions to run logistics queries, create shipments, or fetch tracking details.
Actions 23
ClickPost provides 23 robust actions on Konnectify to completely automate shipping logic, carrier selection, label printing, and customer tracking. These actions are grouped by module below:
Serviceability & Carriers
7 actions
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Get Recommended Carriers: India
Queries ClickPost's India recommendation logic to rank your courier partners for optimal delivery efficiency.
Get Recommended Carriers: Global
Ranks available courier partners for cross-border shipments and regional deliveries in North America, Europe, and GCC.
Pincode Carrier Serviceability
Checks SLA, zone, shipping charges, and supported order types between pickup and drop pincodes.
Drop Pincode Serviceability
Checks if a destination pincode is serviceable by your configured courier accounts using V3 serviceability.
Bulk Serviceability
Retrieves the complete range of pickup and drop postal codes supported by a selected carrier partner account.
Pincode Serviceability Check
Verifies which courier accounts can fulfill shipments to a specific destination postal code.
List Carrier Accounts
Lists all shipping carrier accounts configured and active in your ClickPost enterprise dashboard.
Orders & Shipments
7 actions
▾
Create Order: India
Generates a new forward, reverse, or async shipment in ClickPost for an India destination using single or multi-package parameters.
Create Order: Global
Creates standard, reverse, or Mexican courier shipments globally using ClickPost V4 payload specifications.
Get Order Details: India
Fetches comprehensive order information for an India shipment using its AWB and carrier partner ID.
Get Order Details: Global
Retrieves global order details for shipments routed through North America, Europe, Middle East, and APAC.
Edit Order
Modifies editable parameters (such as delivery contact details or instructions) for an existing order in ClickPost.
Cancel Order
Cancels an active shipment using its AWB, courier partner code, and account profile details.
Fetch Updated Shipments
Pulls all shipment AWBs updated within a specified time window (supports up to a 30-minute lookup interval).
Tracking & Deliveries
9 actions
▾
Register Shipment for Tracking
Registers a shipment in ClickPost Tracking V3 so you can receive active status updates from courier partners.
Get Tracking Details
Retrieves the live delivery status and historical milestone scans for up to 10 waybills at once.
Fetch Shipping Label
Downloads the formal shipping label generated by ClickPost for printing and package application.
Get Expected Delivery Date: India
Queries ClickPost's machine learning engine to predict minimum and maximum delivery SLAs inside India.
Get Expected Delivery Date: Global
Predicts international estimated delivery dates (EDD) between global pickup and drop locations.
Fetch Customer Feedback
Retrieves feedback records collected from end consumers regarding Non-Delivery Reports (NDR).
Fetch Proof of Delivery
Fetches the secure URL containing the signed proof-of-delivery (POD) document once a carrier marks an order as delivered.
Pickup Request: India
Schedules a pickup appointment with your selected courier partner for domestic India shipments.
Pickup Request: Rest of the World
Schedules an international pickup request using ClickPost's V2 pickup endpoint.
Popular Automations
Auto-Create Shipments from E-Commerce Orders
Instantly generate a shipment in ClickPost when a new order is received in your store, avoiding manual copy-paste errors.
Shopify: New Order
→
ClickPost: Create Order: Global
Fetch and Store Shipping Labels Automatically
Retrieve generated shipping labels from ClickPost and upload them directly to your cloud storage for warehouse access.
Google Sheets: New Waybill Row
→
ClickPost: Fetch Shipping Label
Update CRM Tracking Statuses
Check shipment status updates periodically and push tracking milestones directly into your customer support system.
Konnectify: Scheduler Trigger
→
ClickPost: Get Tracking Details
Verify SLA & serviceability for Custom CRM Deals
Before scheduling a contract delivery, query ClickPost's SLA engine to verify courier serviceability and predicted delivery dates.
HubSpot: Deal Status Updated
→
ClickPost: Pincode Carrier Serviceability
Frequently Asked Questions (FAQ)
How do I find my ClickPost Username and API Key?
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Your ClickPost credentials are provided when your enterprise profile is provisioned. You can locate these in your ClickPost dashboard settings or by contacting your assigned ClickPost account manager.
Which ClickPost plans support this integration?
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This integration requires API access, which is generally available on ClickPost's enterprise plans. Please confirm with your ClickPost representative that API access is enabled for your specific account.
Why are there no triggers for ClickPost? How can I start workflows?
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ClickPost Beta on Konnectify functions purely via actions to execute shipping and logistics processes. To start a workflow, you can trigger off an external e-commerce platform (like Shopify or WooCommerce) or use the Konnectify Scheduler to run logistics checks periodically.
How does ClickPost handle duplicate shipment creations?
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ClickPost prevents duplicate shipments by validating unique order references. If you attempt to create a shipment with an order ID that already exists in ClickPost, the system will return an error or point to the existing shipment details, preventing duplicate courier bookings.
What happens if I exceed ClickPost's API rate limits?
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If you exceed your allocated rate limits, ClickPost will temporarily reject requests. Konnectify will log these errors in your task history, allowing you to review failed operations and re-run them once your rate limit window resets.
Can I connect multiple ClickPost accounts to Konnectify?
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Yes, you can connect multiple ClickPost accounts by authorizing each one with its respective Username and API Key. Each connection can be labeled uniquely in Konnectify, allowing you to route domestic and international shipments through separate profiles.
What is the difference between SPS and MPS order creation in ClickPost?
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SPS (Single Package Shipment) creates an order containing only one package. MPS (Multi-Package Shipment) allows you to group multiple parcels under a single master shipping order, each with its own package dimensions and tracking code, ensuring cohesive tracking for complex orders.
Ready to automate your ClickPost workflows?
Connect ClickPost with Konnectify today and optimize your shipping intelligence.
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