N-able N-central + Konnectify
N-able N-central Integration
Automate your IT service management by connecting N-able N-central's rich device monitoring, customer management, and task execution engine directly to your business workflows.
Devices Customers Tasks Issues 0 Triggers 40 Actions
What is N-able N-central?
N-able N-central is an enterprise-class remote monitoring and management (RMM) platform designed for MSPs and IT departments to secure, manage, and monitor complex networks. By integrating N-central with Konnectify, IT operations teams can automate ticket creation, sync asset lifecycle data with external asset managers, and streamline customer onboarding without manual data entry.
New to N-able N-central?
Set up your enterprise RMM instance to begin managing and securing your remote endpoints.
Visit N-able →New to Konnectify?
Create your free Konnectify account to start building automated workflows in minutes.
Get started free →What you can automate:
- Sync newly created customers and sites in N-central directly with your CRM or billing platform.
- Fetch hardware, software, and network asset details to keep your asset management systems perfectly updated.
- Execute direct support tasks on remote devices automatically in response to external alerts.
- Track scheduled task executions and update external project management boards with real-time status.
- Retrieve customer registration tokens automatically to streamline agent deployment workflows.
- Trigger automated alerts in your service desk when active issues or critical device monitoring states change.
API & Authentication
Authentication Classification: API Token (JWT)
N-able N-central uses a secure JSON Web Token (JWT) combined with your self-hosted or cloud-hosted Server URL. This token authorizes Konnectify to securely interact with your N-central server, accessing monitoring data and executing tasks without requiring your master login credentials.
To authenticate, you must generate a User-API Token inside the N-central dashboard. The API actions you can perform are governed by the permissions of the N-central user profile associated with that token.
Permission Warning Make sure your N-central user account has the appropriate API Access permissions enabled in N-central User Management. If permissions are restricted, certain actions like creating sites or running tasks may return authorization errors.
For more details, refer to the official N-able N-central API Documentation.
How to Connect
Prerequisites: Administrative access to your N-able N-central instance to generate a User-API Token, and the base URL of your N-central server.
Add N-able N-central to a Workflow
In Konnectify, drag the N-able N-central application into your active workflow canvas to begin setting up your automation step.
Authorize via User-API Token
Enter your N-central Server URL (e.g., https://your-ncentral-server.example.com) and paste the User-API Token (JWT) generated from your N-central user profile.
Configure the Action
Map your workflow fields to N-central's parameters, such as specifying Device IDs, Customer names, or Site configurations.
Configuration Tip: Double-check that your Server URL is the full base URL without /api or trailing slashes to prevent connection errors.
Test the Workflow
Run a test action in Konnectify to verify N-central successfully processes the request and maps data correctly.
Activate the Workflow
Turn on the integration to begin hands-free automation between N-able N-central and your other business tools.
Triggers 0 Triggers
N-able N-central currently does not expose direct triggers through this integration. However, you can power your workflows using Konnectify's wide range of triggers from other apps—such as service desks, CRMs, or form builders—to drive automated actions directly inside N-central.
Actions 40 Actions
Use these actions to automate remote management tasks, synchronize hardware and software assets, manage sites and customers, and track active issues inside N-central.
Devices & Assets 12 actions ▾
List DevicesRetrieves devices visible to the authenticated user with optional N-central filter ID, RSQL selection, pagination, and sorting.
List Org Unit DevicesRetrieves devices specifically under an N-central customer, site, or organization unit.
Get DeviceRetrieves the current details for a mapped N-central device.
Get Device AssetsRetrieves complete hardware, software, and network asset information for a specific N-central managed device.
Get Device Lifecycle InfoRetrieves warranty, purchase, lease, replacement, cost, location, and other lifecycle information for a device.
Get Device Service Monitor StatusRetrieves the current service monitoring status for a device.
List Device Maintenance WindowsRetrieves the maintenance windows currently associated with a specific N-central device.
List Device Custom PropertiesRetrieves all custom properties configured for a specific N-central device.
Get Device Custom PropertyRetrieves a specific custom property for the given N-central device and property ID.
Update Device Custom Property BetaUpdates a device custom property value and then retrieves the updated property.
List Org Unit Custom PropertiesRetrieves organization-unit custom properties for a specified N-central customer or site.
List Device FiltersRetrieves device filters available to the authenticated N-central user with optional view scope, pagination, and sorting.
Customers & Sites 9 actions ▾
List CustomersRetrieves customers available to the authenticated N-central user with pagination, RSQL selection, and sorting.
Get CustomerRetrieves detailed information for a single N-central customer.
Create CustomerCreates a new N-central customer in the specified Service Organization.
Get Customer Registration Token BetaRetrieves the device registration token and expiry date associated with a specific N-central customer.
List Customer SitesRetrieves all sites under the specified N-central customer.
List SitesRetrieves all sites visible to the authenticated N-central user.
Get SiteRetrieves detailed information for a single N-central site.
Create SiteCreates a new N-central site named Test Konnectify Name under one of the allowed test customers.
Get Site Registration Token BetaRetrieves the device registration token and expiry date associated with a specific N-central site.
Service Organizations 4 actions ▾
Create Service Organization BetaCreates a new Service Organization in N-central using the organization name and primary contact information.
Get Service Organization BetaRetrieves detailed information about a specific N-central Service Organization.
List Service OrganizationsRetrieves Service Organizations available to the authenticated N-central user with pagination and sorting.
List Service Organization CustomersRetrieves all customers associated with a specific N-central Service Organization.
Organization Units & Access 10 actions ▾
List Organization UnitsRetrieves organization units available to the authenticated N-central user with optional RSQL selection, pagination, and sorting.
Get Organization UnitRetrieves detailed information for a specific N-central organization unit.
List Organization Job Statuses BetaRetrieves N-central job execution statuses associated with a specific organization unit.
List Org Unit UsersRetrieves N-central application users within a specified organization unit. These are N-central users, not necessarily workstation end users.
Create Device Access Group BetaCreates a new N-central device access group within the specified organization unit.
Create User Role BetaCreates a new N-central user role within the specified organization unit.
List Organization Unit Access GroupsRetrieves access groups associated with a specific N-central organization unit.
Get Access GroupRetrieves detailed information about a specific N-central access group.
Link Users to Access Group BetaUpdates the user membership of an N-central access group within an organization unit.
Get Organization Unit Registration Token BetaRetrieves the registration token and expiry date for a customer or site level N-central organization unit.
Scheduled Tasks 4 actions ▾
Create Direct Support Task BetaCreates and immediately executes a direct support task on a specific N-central device.
Get Scheduled TaskRetrieves detailed information for a specific N-central scheduled task.
Get Scheduled Task StatusRetrieves the current execution status for a specific N-central scheduled task.
List Device Scheduled TasksRetrieves scheduled-task information associated with a specific N-central device.
Issues 1 action ▾
List Active IssuesRetrieves active issues for a specific N-central organization unit, including affected devices, services, tasks, notification states, and additional device context.
Popular Automations
Combine N-able N-central actions with your existing software stack to create powerful, automated workflows.
Auto-Onboard New Customers
Automatically provision a new customer workspace inside N-central whenever a deal is won in your CRM.
CRM: Deal Won → N-central: Create Customer
Sync Device Hardware Assets
Pull device hardware configurations directly from N-central on a schedule to update your external IT asset inventory.
Timer: Scheduled Check → N-central: Get Device Assets
Sync Active Critical Issues
Query N-central for active network or device issues periodically and automatically open high-priority tickets in your Service Desk.
Timer: Hourly Pull → N-central: List Active Issues
Run Remote Support Tasks on Alert
Trigger rapid remediation scripts on an N-central managed endpoint when an external alert is received.
Service Desk: Alert Received → N-central: Create Direct Support Task Beta
Frequently Asked Questions
How do I generate the User-API Token (JWT) in N-central? ▾
Log into your N-central dashboard as an administrator. Navigate to Administration > User Management > Users. Select the specific user account you wish to integrate, click on the API Access tab, and click GENERATE JSON WEB TOKEN. Copy the resulting token and paste it directly into Konnectify.
Are both cloud-hosted and on-premise N-central servers supported? ▾
Yes. As long as your self-hosted or cloud-hosted N-central server is publicly reachable over HTTPS, Konnectify can establish a secure API connection using your server URL.
Why are there no triggers available for N-central? ▾
N-central's current API architecture is primarily pull-based. You can easily initiate workflows using other triggers (such as schedule-based timers, CRM updates, or incoming alert emails) and then use N-central actions to pull device logs, check task statuses, or list active issues.
Does this integration support custom device properties? ▾
Yes. You can use actions such as List Device Custom Properties, Get Device Custom Property, and Update Device Custom Property to read and write custom field data assigned to specific remote assets.
What permissions does the N-central API token require? ▾
The User-API Token inherits the exact permissions assigned to the N-central user profile that generated it. If you plan to execute direct support tasks or create customers/sites, ensure the generating user has write privileges for those specific modules inside N-central.
How are rate limits handled on self-hosted N-central servers? ▾
N-central instances may enforce rate limits on API endpoints depending on server configuration. Konnectify processes actions sequentially to avoid overloading your server and triggering rate limit blocks. Check your N-central system console for your server's current limits.
Can I connect multiple N-central servers to Konnectify? ▾
Yes. You can establish multiple independent connections to different N-central servers in Konnectify by configuring separate credentials with unique Server URLs and User-API Tokens.
Ready to automate your N-able N-central workflows?
Create your free Konnectify account and streamline your RMM operations today.
Get started free →