Build AI Agents with multiple triggers

AI Agents

Build AI Agents with multiple triggers

Configure a single AI Agent to respond to events from multiple sources. Multi Trigger lets one agent listen to several apps, webhooks, or schedules simultaneously — eliminating duplicate agents and simplifying automation management.

Multiple trigger sources One AI Agent Easier maintenance Reduced duplication

What is Multi Trigger?

Previously, an AI Agent could be configured with only one trigger. If the same workflow needed to start from multiple event sources, you had to create and maintain separate copies of the agent.

With Multi Trigger, you can attach multiple triggers to a single AI Agent. Each trigger operates independently, but they all execute the same agent — allowing one automation to respond to events from multiple applications.

The problem it solves

Before

One trigger per agent. Supporting multiple sources required duplicate agents with identical logic.

After

Multiple triggers, one agent. Shared AI model, instructions, and tools across every source.

Supported sources

Gmail HubSpot Freshdesk Slack Webhook Scheduler

How Multi Trigger works

Every configured trigger is registered independently while pointing to the same AI Agent.

Step 01

Add multiple triggers

Configure one or more trigger sources for the same AI Agent — Gmail, HubSpot, Freshdesk, Webhook, Scheduler, and more.

Step 02

Each trigger is registered

Every trigger is activated independently, allowing each event source to operate normally without affecting the others.

Step 03

Events execute the same agent

Whenever any configured trigger fires, the same AI Agent starts execution using the shared instructions, AI model, and tools.

Step 04

One agent manages every event

Regardless of which application generated the event, execution follows the same workflow — ensuring consistent automation behavior.

Example

Customer support agent

A single agent handles support requests from Gmail, Slack, and Freshdesk simultaneously.

Gmail

↓

Support Agent

Slack

↓

Support Agent

Freshdesk

↓

Support Agent

Whenever a support request arrives from any of these channels, the same AI Agent categorizes the issue, retrieves customer information, updates the helpdesk, and sends notifications — without maintaining multiple copies of the workflow.

Trigger management

Each trigger remains independently configurable while belonging to the same AI Agent.

Trigger source

Per trigger

The application or service that starts the agent.

Gmail HubSpot Webhook Scheduler

Connection

Per trigger

The authenticated account used by the trigger. Different triggers can use different connections — for example, multiple Gmail accounts on the same agent.

Configuration

Per trigger

Each trigger maintains its own event configuration, polling settings, webhook details, or scheduling information — independent from all other configured triggers.

Execution

Shared

Each configured trigger runs independently, but all share the same AI Agent logic — the same AI model, instructions, and tools execute regardless of which trigger fired.

Benefits of Multi Trigger

Multi Trigger simplifies automation architecture by allowing one AI Agent to serve multiple event sources instead of duplicating workflows.

Flexibility

One agent for multiple apps

Respond to events from multiple applications using a single AI Agent instead of creating one agent per event source.

Simplicity

Eliminate duplicate agents

Maintain one set of instructions, tools, prompts, and AI configuration. Updates only need to be made once instead of across several cloned agents.

Productivity

Easier maintenance

Changes to business logic automatically apply regardless of which trigger started execution. Reduces maintenance effort as automations grow.

Reliability

Consistent AI behavior

Every trigger executes the same AI model, instructions, tools, and workflows — ensuring consistent outputs across all event sources.

Growth

Better scalability

As new systems are introduced, simply add another trigger instead of creating another agent. Expanding automations becomes faster while keeping your workspace organized.

Optimization

Efficient trigger management

Each trigger operates independently while sharing the same AI Agent, allowing multiple event sources to coexist without duplicate workflows.

Common use cases

Multi Trigger is suited to any scenario where the same workflow needs to run from multiple event sources.

Omnichannel customer support

Support

One AI Agent handles support requests arriving from Gmail, Freshdesk, Slack, and Webhooks.

Gmail Freshdesk Slack Webhook

Lead qualification

Sales

Qualify inbound leads from multiple sources using the same AI Agent.

HubSpot Website forms Facebook Lead Ads LinkedIn Lead Forms

IT operations

Trigger the same incident response workflow from multiple monitoring and alerting sources.

Monitoring alerts Email notifications Webhooks Health check scheduler

Sales automation

Sales

Launch identical sales workflows when opportunities are created from different CRMs or marketing platforms.

Multiple CRMs Marketing platforms

Key takeaway

Multi Trigger enables a single AI Agent to respond to events from multiple applications without duplicating workflows. By centralizing triggers into one agent, you simplify maintenance, ensure consistent AI behavior, reduce operational overhead, and build automations that scale more efficiently.

Flexible

Multiple event sources

Centralized

One AI Agent

Consistent

Shared workflow execution

Scalable

Add triggers, not agents

Get started

One agent for every event source.

Open an AI Agent, add multiple triggers, connect your applications, and activate — one agent now responds to events from multiple sources.

Get started free